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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3622 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,622 reviews
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this products with almost a year and service from geek squad has been good when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and they response very quickly. Good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad tries to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice on the phone And polite they try to be helpful for the most part but I did talk to one guy who got kind of huffy But for the most part most of the geek squad was polite considering you’re calling with the complaint that has nothing to do with him and they’re trying to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good as gold. Had issues with other equipment and it was good to have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hope I never have to use it, I'm happy to be reassured with this Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this saves me a lot of money buy it on almost everything I get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use the warranty yet. Which is good. Lol. Bought for ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait for to go in effect . Whirlpool warranty contractor was very difficult to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan 3 yrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excited about the warranty! 3 years you can't beat it but definitely will buy an extended one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is simply excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad for several of our Best Buy purchases and they are extremely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely makes sense for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For smaller items I don't worry too much about service needs, but for larger items like appliances this policy provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope nothing bad happen to my refrigerator ,before using the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the need to use the warranty as of yet, so there's not much to say right now. If I ever use it, I will update this post.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver the product on time and installed it. I am happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot that I even bought this, but I'm glad I did it just gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranties on major appliances and vacuums. BB has the best service and deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to know you have 5 years of protection. You never know what could happen and this protection will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent that sold me this should be promoted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years protection for a dishwasher no matter what my kids do to it is impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value compared to SquareTrade. Haven’t had to use it but you can’t bear the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily never had a problem with the unit while covered. But always answered any questions we had.

    I would recommend this to a friend