Customer Ratings & Reviews

Very rarely do you need an extended warranty, but glad we had Geeksquad for our Samsung washer. It is one that side loads rather than top loads. Ours started leaking around the front seal. We called up our warranty number on our receipt (Make sure you keep track of those receipts!) and talked to their repair folks. They diagnosed the problem from our description (and possibly the reputation of side loading washers) and got a repairman out within the week. He replaced the front seal which required taking apart the whole front of the washer. I don't even want to know how much that would have cost if we didn't have our Geeksquad warranty in both labor and parts which were covered. Washer has worked fine since the repair several months ago.

Great value on a 5 year no questions asked warranty that is about half the cost of the manufacturer's warranties, and includes in home repair/replacement if necessary!

I would like to give a shout out to Hosny Tshimanga. He is an in-home counselor for Bestbuy. He was sent to my home to review the appliance I used to have, and advise if there are any concerns with the new appliance I have chosen. Throughout the purchase process, he would help out wheneverI give him a call and has been supportive. So appreciative of his help.

We have used the best buy warranty people once for our fridge and they did a great job

We have used the best buy warranty people once for our fridge and they did a great job

Excellent warranty service by these employees! We’ve had issues with new appliances & every time they’ve delivered satisfactory results.

We have a home made bakery and use it everyday and we like it very much :)

Absolutely great, highly recommend getting the extended warranty on large appliances. I had to call about a repair on my washer that was four years old and my experience was great!

I loved it but it isn’t zero clearance and I had to order one that took forever to get For those buying this microwave it isn’t zero clearance door, so if you have cabinets on both sides good luck.

The agents quickly and professionally installed our new dishwasher and disposed of our old dishwasher. The service was excellent!

I have this for a few years, I only used it once for a damaged Roku remote. I brought it in and they just gave me a new one with no problems.

So worth having a Geek Squad warranty, Only store I will buy appliances from due to horrible experiences with other stores. Keep up the good work.

Love it makes me feel better it’s protected for a while

The only warranty I 100% stand behind. They actually deliver exactly what they promise. There’s no hidden terms like other warranties I’ve bought. We are so thankful that we bought this warranty with our washer since it broke within a year. The warranty covered a brand new washer. They also covered the installation fee and haul away since we had initially paid for it.

We used Geek Squad to install our new dishwasher, to include disposing of our old washer. The installers were quick and efficient. No problems noted. note: I noticed water sometimes coming out of the overflow valve atop our sink, which is how this valve is suppossed to function ... but given that this is a new washer with new hoses, this should not habe been the case. Geek Squad was prompt in returning to inspect and made a quick correction by shortening and re-routing the drain hose. THis appears to have solved the problem. And the plumber noted that I had a proble (cracked drian pipe connector) on an adjacent sink not related to the washer and told me how to fix it (not related to the washer work), WIthout his quick inspection and advice, I may have had a bad water leak to deal with.

The Geek squad protection is well worth the money!!! We had a fire and had to replace a stove I had bought only a year and a half before, and they gave me credit towards our new stove. When another appliance stopped functioning and they couldn't replace the damaged item, they gave me full credit toward a new one. Also, they give discounts on items you purchase there as well for being a Geek squad member. I recommend this service to anyone buying expensive appliances or computers. Well worth the money!!!!

Havnt needed it for this item but have used in the past and was super appreciative I spent the money on it. I only buy my appliance here because of hte geek squad gurantee.

Havnt needed it for this item but have used in the past and was super appreciative I spent the money on it. I only buy my appliance here because of hte geek squad gurantee.

Gabreal and Fredy did excellent job installing dishwasher. They arrived at stated time, removed and hauled away old dishwasher, and got new dishwasher ready for use, even putting in jet dry rinse aid. Installations are more labor consuming than they used to be and we couldn't have done this ourselves without a lot of time and frustration.

Always get this on a major purchase. Easy to use when needed . Great piece of mind