Customer Ratings & Reviews

Protection Plans are pretty expensive but when you need something repaired or replaced the agents are on it, and it's usually a fast and easy experience.

I love love love my dishwasher! I needed one badly, and did my research and I chose Samsung to match my other appliances. It looks great and works fantastic!

First time purchasing the warranty for a product. I hope it comes in handy when and if ever needed.

The agent took my return dishwasher out and installed my new one for me. Then figured out why my dishwasher wasn't draining. It would not drain because there was a small object inside my garbage disposal. Once he took the object out the dishwasher started draining. I never would have known why if it was for the agent.

This is a must!!! You will save thousands of dollars if you get a bad product or the unexpected happens.

BestBuy has a professional Team for Installation and they did a great job with all my Installations. I would never think anyone other than Best Buy for appliance purchases. Very good service and trouble free installation. Thank you Best Buy we love you. We like your guys dressed up professionally and courteous with their customer centric attitude. I am a big fan of Best Buy total tech support and plan to keep it every year.

Great item.gghhhhhhhjjjjjjuiijhggghjjjjjjjhhhhgyyygggggygyyyyyuuuuuuuuuuuuuuu

Bought this coverage for a Samsung dishwasher, only caveat is that evidence of rodents void the protection.

Love the option to have my dishwasher with a great warranty!

Absolutely great, highly recommend getting the extended warranty on large appliances. I had to call about a repair on my washer that was four years old and my experience was great!

Bought for my Fridge. It was making a humming noise. The came out twice to check. Assured me of no issue or problem with motor or operation.

5 years warranty is very good for the new product. Best Buy have a very good warranty

Have had MULTIPLE Geek Squad members here over the past couple months concerning delivery/replacement/repair of new appliances. There was an issue with each and every appliance, but Best Buy stood behind the quality assurance and made it right each time. All Geek Squad workers were polite, professional, listened to and responded to any concerns, and respectful of our home. They were prompt and always gave a call to say they were on their way, which I really appreciated.

Geek swuad protection is a must with the throw away society we have now. stuff just does not last long enough to not have solid protection this provides

Geek squad service was great! They were easy to work with and answered all of my questions.

Love the refrigerator, plenty of room abd really good ice .

Always been helpful to me when we have issues!! Would recommend this!!

Always buy the extended warranty for installed appliances. It takes the pain out of service. Appliances are not built with the quality they used to be. Brand names don’t have the same value; especially since they went to making everything in China. Not 5 stars, since the repair contractors vary in quality. Some repairmen are good and quick. Others repair people are incompetent. And the dispatchers are insensitive to your needs for a functioning machine ASAP. The Pacific Home staff at the stores are good.

My wife had thousands of pictures on her laptop hard drive for her business that were vital and she could not recover from her backup when the drive failed. Geek squad pulled the drive and transferred the majority of the photos to the new laptop we bought. What a life saver.

If you do not purchase the 5-year protection plan, you're making a big mistake. The extra money spent is well worth the investment.