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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3622 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,622 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranty is worth every penny it cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anything from best buy without a warranty. They have come through for several products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WERE ON TIME AND VERY EFFECIENT , COURTEOUS AND KNOWLEDGEABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The geek squad can fix anything! So smart!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection plans - they will fix any problem or replace the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will help you with thing you need that goes wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    this is just so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i paid 200.00 for this, tried to get someone over to fix my internet, yeah we will be there in 3 weeks, really, no internet for three weeks? c'mon, geek squad, hire more people if you have to.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for reaching out about this. I'm sorry that this experience hasn't been the greatest and that we need to wait so long for this appointment. We definitely strive to ensure our customers are provided the best service possible. Please let us know if there's anything we can do to take care of you.

  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a fair cost for the extra warranty time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plan never hove to worry about my appliance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get an extended warranty because my last oven broke down after not being properly installed by best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Willing to renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite need for a large expensive appliance with frequent use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased it, I will need it with this poorly built machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they can help out & figure out how to fix the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased warranties for numerous products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use but have the comfort of knowing I have it if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for 5 years in coverage for my appliances!! I hope never use but the plan it's good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement less than 24 hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy repair on a delivery where the part was damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New microwave, needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid over the range microwave with soo many features, required the protection plan for the CPU alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Always there to install or fix I like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just for the peace of mind incase we dont know what happen to technology today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With new appliances only coming with one year coverage, five exta years gives a sense of security.

    I would recommend this to a friend