Customer Ratings & Reviews

I personally gifted myself as I have a lot of tech gadgets and it's worth it

Geek squad protection plan was all that was needed to fix my Samsung refrigerator. After multiple parts failed to resolve the issue the protection plan replaced my appliance. Seven months later my washer broke and once again the service plan attempted to fix and subsequently replaced washer. Excellent plan supported by a great staff that advocates for the customer. I would never buy a major item from Best Buy without the Geek Squad Protection Plan.

purchased the extended warranty for peace of mind. Microwave came with 12 month, wanted longer, Geek Squad protection is a good value.

Time frame provided was fair, came in timely matter, only thing is I did not get the delivery time frame till that morning when it was supposed to give be day before. Purchasing online was hassle free which is the best part of buying from best buy!

Great service will come back quick service nice sale price

Sadly, we've had to return two refrigerators within a couple of years "before" the warranty expired. Hence, we bought the extended warranty (thank God) and everything was handled as efficiently as possible. Geek Squad did a reasonably good job of handling things. No way would we ever purchase a large ticket item without the extended warranty.

I will never purchase a major appliance or electronics from Best Buy without Geek Squad Protection! After our television had pixel issues, we contacted the Geek Squad and thanks to the Protection plan, they came to our house and replaced all but the frame of our TV. When we purchased a new gas range, we had no reservation about purchasing the Protection.

I will always recommend that people get this. There are a lot of ways to protect your investment and this is one of them. It is definitely frustrating that you may need this, but you will be more frustrated if you didn't purchase it when/if something goes wrong after the manufacturer's warranty expires.

A lot of people say an extended warranty is a waster of money, but I only purchase them on certain higher-dollar items. I've had no issues thus far!

The protection plan was still on my old stove. I was able to use the purchase amount of old stove to help pay for my new stove.

I was happyi got the extended warranty because the stove top burner stop working and the geek squad came out quick and installed a new one.

Service is good, but hopefully I wont need it. Have not had to use it yet

We wouldn't buy any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

Can’t beat this warranty, no hassle and very prompt. My SAMSUNG dishwasher was 5 yrs old and just stopped working. They actually gave me the full amount that I paid and I could pick out any brand and just pay the difference. They said it was to costly to fix the dishwasher

The only reason is buy electronics from best is because the Geek Squad service. Always add the protection. They never let u down and they are fast.

Must wait to see how much I like the guarantee. Nothing broke down so far. I'll know how the service is if I find a need to utilize it. Geek has not installed anything at my house for about 10 years. When they mounted a big-screen television, they did a good job, but that was a decade ago. Since then, I've purchased extended warranties on a couple of appliance items.

Has alot of room in it. I love how it lets you know if yhe door is left open. My veggies stay fresher, Just everything about it is awesome!

This has saved us money. Would recommend to get it. My wife got it and didn't realize it covered our other electronics. I found out when I took my computer in that it was covered.

Hope to never have to use the extended warranty ever.x

We dont get any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!