Customer Ratings & Reviews

I'm lucky to be very handy in many fields, just not many areas I ever hire someone for help. I chose the Geek Squad option for the five year coverage because it was competitively price and Best Buy is a solid reliable retailer. I enjoy and do a lot of traveling and don't want to return home just to fix stuff if needed, so that's my pass.

TV was in very good condition and very happy with. It would definitely recommend it to anybody.

Great protection to have on expensive products. Peace of mind on protection

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

The young men who delivered my stove went over everything with me and how to clean the surface and what to use.

We are very happy !! We pay for what we have... my wife loves shopping so a good tip is to research more about the product and believe me i did it i was not disappointed

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

Geek squad has been amazing when I needed my refrigerator and dishwasher fixed. The customer service on the phone was great. The guy that came to fix it was very respectful and answered all my question. I recommend them to everyone and I'm slowly replacing all my appliances with best buy and geek squad protection!

I don't buy any appliances from Best Buy without the 5 year protection. They provide great coverage. I've had full refunds or appliances replaced after several years when they can no longer be fixed.

I love geek squad service. It is worth it espevially for computers and laptops. I just wish there was a way of getting around standing in line for sooooo long.

I am normally a person that prefers sears warranties when it comes to my appliances because of their attention to detail. But this warranty was 1/3 the price and added to the terrific price of the product I could not pass it up. I have used geek squad on my electronic devices and was happy so I have to wait to see the progress on these items if needed

good to get the protection to provide coverage in case something goes wrong

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer. They don’t really cover food replacement.

It's hard to write a review on an insurance package you bought to protect you appliance unless you have had to use it...

Paired this with my dishwasher purchase. Looking forward to utilizing if need to.

The installation of the equipment was very fast and the technicians were very knowledgeable.

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

I was amazed when I had to return an appliance. I went to Best Buy. The geek squad asked me some questions, I answered and the asked would I like the same appliance or a different one. Taking out the extended warranty was the smartest thing I did.

refrigerator started to malfunction after a year and a half. Geek Squad arranged for a quick and professional response that got the refrigerator back in running operation without any additional cost to me.