Customer Ratings & Reviews

Good value for the money, hope we never need to use it.

Highly recommending this service. The squad has been always professional and knowledgeable on troubleshooting and repairs.

The extended warranty 5yr was the best purchase I made for my appliances! It has paid for itself at least 3x. Don't buy an appliance without it!

A must have for anything over $200 value. They are always professional, we have used the service many times.

Bueno rápido servicio garantizado sobretodo responsabilidad calidad

Purchased Geek Squad protection on dishwasher - I normally only purchase for water related appliances. thankfully have not had to use it so far; However, I've generally had very positive experiences with them when I've had to use it with other kitchen/laundry appliances.

In my opinion every time you perched electronics stuff, buy insurance for it. Never knowing when you will need it.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

Very reasonable price for the protection package. I usually don’t purchase extended warranties but this dishwasher has a lot of electronics.

We haven’t had a need to use the geek squad for anything at this point, but every purchase that we make, we usually buy an additional warranty which includes any repairs.

The agents were quickly able to resolve my issues without an extensive or long process.

Always important for a warranty on an appliance. It’s reliable when needed.

Helped with a problem with the installation which I wish I hadn't had a problem with. Arranged for GE to come to correct a problem which appeared to be a problem with the installation not the product. Customer service was good and friendly by Geek Squad person on the phone.

Haven’t had to use the warranty service yet, but I would think that Best Buy provides quality service.

I get Geek Squad with all major purchases. They take your call and quickly dispatch a repair technician to fix the problem. It is convenient that they come to the house and worth it when it was purchased over a couple years! This is worth every penny!

Tech Representative was very helpful excellent attitude and did great job help g me withmy new appliance

This is the must have for major appliance and have the warranty that works for 5 years. Comparing the rate from other online firms, the cost from Best Buy was very competitive.

Added protection for a recent purchase for peace of mind

Never used them but just knowing that I'd something happens to the gift that i bought my mom i know it will be covered and they still cover appliances