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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3621 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,621 reviews
  • Rated 5 out of 5 stars

    I sleep well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know the geek squad has your back. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent installing my microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentleman were polite, cordial and efficient. They made sure the the installation was very secure and level. They took time to clean it and to demonstrate the buttons to me. I would use these gentleman again with no hesitation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Overall Value in Service Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage, with solid local service at a bargain price. Worth every cent given the cheap materials, electronic components and sensors included within modern appliances. Peace of mind has a price tag -- and it's the Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Submitted request no follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I submitted a request because I’ve been having trouble with the stove I bought. Haven’t heard a follow up or anything. I haven’t submitted a video because it works when I start recording but still having issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal clean installation very professional. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure to have something to-go-to when in need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on Cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting to see how good the warranty is with Best Buy. Just purchased so have not had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance for new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances always seem to breakdown after some extended time of use. I bought this to ensure that my dishwasher had a repair option just in case it broke after the manufacturer warranty. I recommend geek squad for all new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys arrive when they say they will, they let you know when they're coming, they do their jobs quickly and professionally, and they clean up everything before they leave. Heck, they even wear shoe covers if it's raining outside. I can't say enough good things about The Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should have this, no matter what mine said you have you never know when you need it. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent in this type of product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost / benefits rate is excellent, this is why I select Geek Squad with this type of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORTH IT!! Covered my microwave to be replaced when the handle broke off after a year. I was skeptical to buy it, but it was worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy for big ticket purchases. Highly recommend because Best Buy honors when warranted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Year Geek Squad Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5- year protection makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to review a warranty on brand new appliances but I do feel the extra protection is well worth the price, although I hope I won't have to use it. If I do, I feel more at ease because the terms of the warranty are very good for an extended time beyond the manufacturer's guarantees. Peace of mind is worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great service. Thank you to the two men who came and were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it, but for the price it is most definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind to have protection coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection agreement for the money compare with others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added 3yr warranty for our kitchenmaid range for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without this warranty. Saved me money in the long run, would have had to buy or repair 2 yr old microwave panel and would have been very expensive. Was installed quickly. once issue was settled that item was too expensive to repair.

    I would recommend this to a friend