Customer Ratings & Reviews

A neccessity with todays appliances. They are so technical that if any problems with it cost more than the plan to have walk into the house. I wish you could renew plan when time was up

I bought a microwave that broke after 18 months and had to submit a claim. Submitting the claim was not best, but everything afterwards was and BestBuy stood behind everything. I continue to purchase these from BestBuy.

I bought a microwave that broke after 18 months and had to submit a claim. Submitting the claim was not best, but everything afterwards was and BestBuy stood behind everything. I continue to purchase these from BestBuy.

Worth having for high value items! We’ve had to use it before and service was great.

Not sure how to review this unless something breaks down, lets just hope that doesn't happen. very easy to set up though

I have not need to use them yet. I hear they have a good to great reputation.

Haven't used it yet. Hopefully don't have to. Wonder if my TotalTech membership would cover this since bought microwave before membership.

This is an amazing laptop, incredible for the college class.

Definitely worth the initial cost, have had to use after screen went on last television

I purchased this protection plan for my stove and haven't had to use it yet thank God but I got it anyway because I have used the geek Squad protection plan on other appliances in the past and they are simply amazing thanks

They delivered by stove but due to an electrical issue they did not get to install it. Told them my electrician could handle it when he came back to complete his electrical work, He came back, hooked it up, and it works great.

I love the ice maker because it gives you crushed ice like Sonic does. You have a lot of fridge space and freezer space

Obviously haven’t had to use but trust that this extended warranty will cover problems if needed!

Would NEVER buy ANYTHING from BB that costs $100 or more without protection! EVER! There have been far too many instances when we have had to use the warrantee extension to either get something fixed or replaced.

Geek squad is always very helpful and something goes wrong with my purchase

Great fridge spacious, like the water beverage holder and the option to open the quick access.

The team were great. The lady in the team was just as knowledgeable as the young man. I was impressed with how she handled the fridge during the moving of the item

They were very fast in coming when I had trouble with my dishwasher. They also helped me get a new one when we could not get parts.

I'm a bit upset with the Geek Squad Protection. It's good for some items, but not others. It didn't cover my TV for accident protection when my small kid threw something in the house and hit and shattered the $500 55 inch TV. But it covers accident protection on laptops, which are much more expensive??? Probably most useful for appliances, where they fail from defects in a shorter amount of time.

I had to get this. My last appliance from best buy broke right after the manufacturer warantee expired so I had to buy a new one. This will hopefully protect me longer.