Customer Ratings & Reviews

I hope never need to use it for my recent purchase (VR goggles), but My experience with BB additional protection plan saved me near 3k when my TV went belly up. So if I invest good money I always get the protection plan.

I liked the fact there is no maximum number of trips and trip fee

I love the warranties anything breaks down they'll be there to fix it I love Best Buy

Warranty purchase! Got it when we bought the LG microwave

Love having the piece of mind that this brings! Always a great investment to have!

Haven't used it yet. Hope its okay. We do have an issue but don't have time to call them.

Will not purchase anything big without Geek Squad protection plans. Simply put, well worth the money invested. Have had to use it a couple times, no questions asked - item was replaced.

The Geek Squad has kept our home computer functional. No matter what the difficulty is, they stick with me to get it resolved. Just today they helped me solve a problem we are experiencing with our TV and Roku. Who would have thought? We will renew for another year of service.

We have had this service before and love all the features and benefits. It has always worked out for us and the Geek Squad is always helpful and nice. They are great at what they do!

Good long term protection for expensive in wall combo Microwave and Oven unit. One call was all it took to report a broken microwace roller arm and receive a replacement in the mail within days.

Great service and professional. We had 4 appliances installed in a little over an hour.

Geek Squad Protection Provides Expert Level Protection to your Product.

i have had to use this warranty on multiple occasions and i is really worth it and i will make sure that i get in on future products and they either fix it or replace it

I saved 20% on all of the other warrantees that I purchased for my kitchen appliances plus saved another$60 on other services- so it’s almost paid for itself already. I just got it so it’s too early to review the services.

I have faith in the new appliances I purchased, but always nice to have some peace of mind if anything goes wrong

I haven't had to use it yet but I think it will be worth it. Best Buy has been very good to me.

Always great service. Put my TV stand together and fixed the TV into position. Put my over the range microwave in, did a great job. In the past helped me with an issue with my lap top. Well worth the money.

The stove works great and also I think that when I went to pick it up they drop it because it was pended

This appliance is for a rental property. We always make it a habit to purchase extended warranties for appliances in rental properties. Makes life easier for us and our tenants too.

Great Dishwasher. The site was very easy to use and we appreciated being able to order with ease. It was nice to have it delivered at a convenient time and we thought the service was great.