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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3621 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,621 reviews
  • Rated 5 out of 5 stars

    WELL WORTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't begin to count the times we've used our Geek Squad protection plans for a variety of products. I highly recommend the excellent fast service and the outcomes are generally top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance towards future repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 5 year protection program JUST IN CASE. So far its untested.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the extended plan because the last dishwasher did not last, was expensive and got a big run around trying to get it looked at. It was a different brand than this one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you very much for sharing your thoughts with us. Our Geek Squad Protection was designed to help out customers with their recent tech purchase, so it disappoints us to hear that you had some troubles recently. We’re glad to hear that in the end we were able to provide a resolution for you. If you have any questions or concerns, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was 2 men who were both professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is well worth the price. I make sure to renew it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection incase you ever need it. Last range (Whirlpool) we had the control board went out 2 months after the on year warranty went out and they wanted over $500.00 to replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuando compro enseres de alto costo es recomendable aquirir el servicio de geek squad, ya que te garantizan un excelente servicio y atención hacia el producto adquirido.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this Geek protection for about a year and a half and used it just once so far.They sent someone out to check it out in a reasonable time and was a quick fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Race dog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great and always helpful. I would not be able to fix my computer without them so way better deal than taking your computer to some repair shop all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ezcam357

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works efficiently. Ice maker and water dispenser are easy access no more ice trays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection plan is far less than regular larger chains I have used warranty plans in past outside of the manufacturer warranty Geek Squad is fast to respond never had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there is a lot of debate about whether or not to buy the extra five-year protection plan.....I always do ....Just for my own piece of mine.....Like any type of insurance you may never use it...But you’ll be glad you have it if you ever need it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can sleep secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Geek Squad we can always be sure that we would be cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for peace of mind. Highly recommend this product to fit all of your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stove setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up my stove and making sure that it was even on all sides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful service from Greeg squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy my appliances at Best Buy, I buy the insurance because that way I save money and time when my appliances break down so I don't worry about who is going to fix it for me or look to fix things for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product. I met my expectations and i will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch tv, view family pictures and review my recipies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase you can get is the Geek Squad. They will assist you with any issues and willing to solve any problems. Great purchase to have for all home and computer items.

    I would recommend this to a friend