Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,621 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Covered for 5 years

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan is a must keeps my product covered for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for extra coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose geek squad coverage because they have their own team of technicians. I had a small issue with the refrigerator I purchased at Best Buy and called geek squad. The issue was handled quickly and correctly. Much better than relying on LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator wish it had some futures for you to listen to music more than just being a tap refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this yet but nice that it will be available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Service and install and removal a 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While confident our new range will work fine, the Protection Service is a good "insurance" policy covering a more expensive purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this review is for. Did not show me what this was for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for major appliances and the interactions we have had with geek squad techs have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a confirmation email with all of my details shortly after delivery, seems to include what I had expected. Not yet needed, unable to comment on the actual process at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great used for appliances I bought but sold the house now bought totaltech in new house!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In just one phone call, they fixed my concern without any hassles. When they found out that my tv is beyond repair, they replaced it with a better one in a matter or 2 days. I would always and will patronize the geek squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana123

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection on all of my purchases that are expensive would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Oven

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is great overall. The oven featured are so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a good job! Not a complaint yet!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused as to what I could expect from the squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was non-functional as delivered. I called the Geek Squad for assistance and they pointed me to the Bosch web site. Although I know the Best Buy warranty kicks in when the manufactures warranty expires, I guess I was hoping for assistance to find a warranty services and get a warranty service call scheduled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NiceOne

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenient to have protection and have to have an unforeseen expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made my computers run flawlessly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents updated my desktop computer and laptops with the latest OS and softwares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection, peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, plan for a piece of mind definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all purchases. A piece of mind when something actually goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung IceBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I can't THANK! MY CHILDREN ENOUGH, FOR OUR HOME WARMING GIFT, TO MY HUSBAND & I.....It's good to have this protection, towards the purchase peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mbers set upy stove so it was ready to go!! They were so very helpful and patient with their explanations. 2 super geek squad members.

    I would recommend this to a friend