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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3621 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,621 reviews
  • Rated 4 out of 5 stars

    Some guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some guarantee for microwave, havent use it yet recently bought the microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to get the protection plan. They worked with us multiple times on repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely shop at this store for my items in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renovated our house and purchased total tech and all new appliances. Typically don’t buy warranty plans but with 20% off and the cost of appliances and service calls it made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Service with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is outstanding. It's a worthwhile investment for my appliances. I have been very pleased with their service so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the extended protection plan for everything we buy. The Best buy plans are the best we have seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CYA Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re buying an expensive appliance this extra protection isn’t very expensive. Haven’t had the chance to use it yet hopefully I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy and relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Best Buy will cover my loss if something breaks and I don’t have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax and enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Best Buy will cover my loss if something breaks and I don’t have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax and enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Best Buy will cover my loss if something breaks and I don’t have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got insurance for my microwave and so far it hasnt messed up but good to know i have more than enough time to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "True" Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in the past for my laptop. Best Buy performed as expected. This is the only refrigerator/oven warranty I've found that covers the internal computer (which is the most likely part to break).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't have to use the warranty but glad i purchased it for the future

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Kiana. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much about it, because I have not had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something can go wrong even when the item is brand new. Added security was best investment. 6 month old microwave broke down and geek squad was out to replace quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad promised great service and that exactly what happened I purchased it for my gallery refrigerator and they reall know how to be professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect and really worked. The best purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent value not a good as Lowe’s because Lowe’s gives you back 30% if not used by the end. But, this plan covers everything except you blowing it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr geek sqad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqad purchase covers all my electronic needs for my appliance. I'll never worry about problems as long as i have my plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You spend all this money on new appliances why wouldnt you protect yourself by buying this...also you dont have to deal with the manufacturer or if you have a home warranty those bozos. Love geek squad.

    I would recommend this to a friend