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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3621 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,621 reviews
  • Rated 4 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item to have but until I need it I can’t tell u how good it really is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety 1st

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have protection close at hand when things are iffey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for that peace and mind. You never know when something may fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new CAFE refrigerator and I love it! They were quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free sleep with the geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually needed this with the first unit I received. Replacing it was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of mind to cover purchases. Have had great luck with it in the past when things go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, have not had to use yet. Hopefully communication and customer service is good when needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Knobs broke off and stainless steal started to peel. Samsung will not be of help unless you pay over $200 just to tell you it needs repair . Po

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Look good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is beautiful. Fits nicely in our kitchen. Matches our kitchen. Freezer builds up frost. Had someone come out and it didn’t help. Constantly have to chip ice off around the slides. Annoying for such an expensive refrigerator.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I give it 5 stars

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what I'm reviewing but u give it 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. Installed dishwasher and was gone within 30 minutes. Excellent professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection always in time, good quality and nice customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a product without it since things aren't being made like they were 'in the old days' when things lasted for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a product without it since things aren't being made like they were 'in the old days' when things lasted for years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 3 year added protection on clearance dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have Geek Squad service protection for my electronic equipment. Knowledgeable crew and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure yet- have not had to use the service- most of the time the value is not there- time will tell. Five only because of peace of mind...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace in mind for a couple years. Is good to take this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use my oven ALOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love cooking meals in the oven and baking desserts, and as much as I totally love my new oven, I purchased the extended warranty to be sure that the oven will be in positive use for many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator is beautiful. The water dispenser works great!

    I would recommend this to a friend