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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3621 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,621 reviews
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well price compared to other warranties, a must for any appliances as appliances are not built to last anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaid service is a most for most equipment that you can add it they provide great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans have always been worth having for the extra piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended protection on premium products, give u peace of mind if it broke or replace if it can’t be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hurray for extended warranties! I hope this will prevent me from having to spend extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase Geek Squad and renew every 2 years! They are fantastic about fixing any issues and give great customer service! We would never go without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for most items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. At least 3 times it has allowed me to replace defective items thus has all but paid for itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool guys and gals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service for several concerns and I have been very impressed that everything was always done well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra insurance for a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased extra insurance for my Samsung appliance. I hope Geek squad come through when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are always there when you need them. They are very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what to say…. They came in, they install it and left. So no complain so far…they were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews about my microwave and saw the watch outs. The microwave had features that we desired, so taking out this insurance helped us to make our purchase decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always had Geek Squad protection for everything I have ever bought at Best Buy. Always paid off in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is a must have. Very helpful and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection For Known Issues Too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it, but the item I bought had an issue for some purchasers, so it was a decent backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had too use it but I’m sure they would take care of me when the time comes !!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad has become a sham these days !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad customer service. I purchased a microwave and did a 3 year geek squad. When the magnetron busted in the microwave they wanted to do a replacement of the entire microwave. I said ok. They did not do a proper haul away, there was no customer service clearly explanining why my purchase was no getting fullfilled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this since previous appliance did not last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 1st time LG glass stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stores are so great for appliances before & after sales.if I had any problems they were more than happy to help in a very timely manner!Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it for anything you buy. Almost everything I have bought from here has broken right after the manufacturer warranty....

    I would recommend this to a friend