Customer Ratings & Reviews

5 year warranty protection really helps give peace of mind when making a larger purchase like this!

Excellent print out and clear to understand! I love the material /and reading about it!

Haven't had to use the Geek Squad Services yet for repair, only for product questions. So far, so good.

The Greek squad is a Must have!! They offer great assistance and coverage when needed!

geek squad tried to help me best they could. I bought a faulty dishwasher (bosch), I just wish I could have another brand but I am stuck with it

Warranty plan is definitely worth it from Geek Squad. Very reasonable amount for the coverage.

Always great help and service when needed. Highly recommend to purchase.

Don't buy an OLED TV without this. It covers all the crazy things that might or might not happen. Worth the money.

Best protection you can get overall the best always

The agents were installed my product in professionally and taken away my old product and cleaned afterwards.

I’m a believer in the protection plans. Best Buy’s replacement plan has come in handy with 2big screen TVs.

the tech was knowledgeable, diagnoise and fix my laptop on the first time. This was great customer service second to none

I had scheduled my repair revisit on 5/18/2020 and the appointment for 5/28/2020 (first available) 7am-1pm. On 5/27/2020 3pm, the technician (name ZaZa) called me and told me he is not coming because my last day of geek protection is also 5/18/2020. And I called ZaZa's boss Tala and he told me he cannot do it and asked me to call 509-3869351 of which I had waited 2 and 1/2 hours before I am able to talk to the agent. And she told me she cannot do anything as Tala had cancelled my appointment even though all of the party agreed I did called on 5/18/2020 and scheduled an appointment before my geek protection is expired. Then I talked to the agent's supervisor of the National center of the name Regina W. Still told me it is the system problem but she cannot do anything. I am the victim of the system. I had been a good customer with Best Buy with credit card, bought laptop last week, refrigerator, dishwasher 2 times. So I would cancel my credit card and would not buy anything from Daniel

Purchase the plan, coverage is great. The price is super reasonable !

3-Year standard Geek Squad Protection is highly recommended.

So many discounts and assistance. Highly recommended.

When purchasing appliances it’s always best to buy protection plans. They are very useful

This is the best fridge we have ever owned. Energy mizer too.

If you’re not tech savvy then this is for you. Peace of mind with every purchase.

Haven't needed to use the extended warranty, but am happy with the extended warranties in the past.