Customer Ratings & Reviews

Love the geek squad protection! As a former employee, I can say it’s worth it!

Bought just in case problems happen, the geeks come and repair. Seems like good deal to me.

Hope to never need it, but this protection comes in handy. Much better than manufacturers warranty

I always get the five year protection plan on major appliances. Better to be safe than sorry!

geek squad service is overall a peace of mind type of service, and that is mostly why I would recommend it.

There is nothing better than Geek Squad warranty! I get it on all of my products

The geek squad folks are just great we had them out to look stca drawer problem with a new stove we bought

If you do not buy protection on your products, I don’t know what to tell you.

Geek Squad protection is a great investment. Love knowing they are there to help.

Some burners are faster as usual, overall good quality

This refrigerator is amazing and large. Way better than my last one, we upgraded.

My mom is a big fan of buying the protection plan on appliances and this was a good deal

Did not use their service yet, we shall see how they will treat me when service is needed

Had to take computer in for service. Service completed quickly and problem solved.

I am in the process of needing service for my oven purchased 9/19. Today I got an appointment that is 2 weeks out. All I tried to do was to get help in getting this appointment sooner, for our cooking oven. I literally was bounced around to at least 10 people, over 5 different calls, agents who are nasty and hang up on you (at this point, I was aggravated with how I was being handled, and upset about it, but kept as cool as I can) Geek squad could care less about you, this is sent to an outside service (who really could not care about you) and the handling of my situation has basically been non existent. The disconnecting calls were ridiculous, the transferred calls was useless, I even said do not transfer me to an outside agency (who handles appliances) because I was getting nowhere with them. In no way did I ever even think that the geek squad service handling of my problem would be this bad. Terrible experience, I guess that I am going to have to just shut up and wait 2 weeks. then they will come and look, say they have no part, order it and reschedule (probably another 2 week wait) I wrote this review, no my wife. S

I will be a geek squad member for life due to my love for electronics, as well as shopping at best buy

They installed this dishwasher and explained how to use it quickly and answered all the questions we had.

Like always great reliable professional and fast services

Well worth it excellent support when some happens cover everything

Have had it for about 6 months now. Happy with the investment. I’ve been Reffered and glad that I did