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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3621 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,621 reviews
  • Rated 5 out of 5 stars

    The Purchase Protect plan is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Purchase Protect plan is worth the money, but it is a purchase I actually hope not to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure talking to these agents I will always get the protection when it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most definitely worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldnt you buy this ? We didn and its saved us 1ks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and helpful staff. Made sure I had everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plan Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I always get the Best Buy protection plan to cover any incidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly repair guy came out and fixed my dishwasher issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a kitchen appliance. No problems so far. Glad to have it in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warrant service and worth the price in case of product damages or malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad, hopefully you won't need it. But you'll be glad you did when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called about issue with our TV and Geek Squad was able to troubleshoot and get TV working quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in Case,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on a new microwave oven. It has ran perfectly so the coverage has not been used....yet!?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never have to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hoping i never have to use it, but peace of mind in case i do.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! If you have any questions, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the service yet, but the peace of mind that it gives me is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a warranty and I said it all the time get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once u got to the right extension

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble getting the protection plan. Only due to the reason i had trouble doing that over the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for single products but not for repeat purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty plan for the Dishwasher I bought, I’ve been told Dishwashers tend to have issues so hopefully this covers me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ongoing support for various products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technicians. Flexible service - you can get service in store of they can come to your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed everything and got to my house on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy warranty they call you back when you need assistance it’s a little pricey but good

    I would recommend this to a friend