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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3621 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,621 reviews
  • Rated 5 out of 5 stars

    This protection is always worth having, never had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is always worth having, never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra protection and never needed so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my gas range quickly and professionally. This crew was one of the best I have encountered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek Squad. Very helpful in answering any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a computer, and have issues ...... take it to the Geek Squad! I buy the 5 year service plan it’s so well worth the cost !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure if its worth it if you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure i would use the extra geek squad coverage, i may cancel to save money. You have to renew each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Got a discount with total tech plan. I would definitely recommend this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not sure why they have you rate a warranty no one ever reads a review about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service Protection Agreement to cover appliances. Provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my refrigerator quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the electrical and water supply line and explained the function of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with the help we need and get from the Geek Squad. Have used them several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the peace of mind that if it breaks down within the five year period that it will be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't get burned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have read and fully understood the manufacturer's fine-print legalese, you'd better buy this. Price is good. Cooktop ranges are prone to problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have since the quality doesn’t matter anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3-year Geek Squad Protection Plan to use in case of emergencies and/or any incidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one stands by their products better than the geek squad! Their techs are the best! SO professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection because of the cheaper price, and my past history with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How can i rate it when ive had it for 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to tell when i luckily hadnt had to use itwould like to know what its like for something to fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad snd their customer service. Every time we have a problem they are they to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this feature just yet, but will post another review once I do.

    I would recommend this to a friend