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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3621 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,621 reviews
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM SO HAPPY WITH THE GEEK SQUAD SERVICE. I DO NOT KNOW WHAT I WOULD DO WITHOUT THEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad best on business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad way to go. Protect your investment. Quick and easy when needed the most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .ust have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing any electronics device. Protection for those unexpected breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this yet but I am glad to have it in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is quite excellent. Whether assistance by phone or home service, we have always been impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use it yet. Had to use the Best Buy points. At least I know we are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad was fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my appliance very quickly and professionally. I had no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product would buy again. never had a problem with any product I bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an appliance. Was just going to go with the basic manufacturer coverage but I purchased this for the long road. Better safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this service yet, but for a 5 year protection the price seems very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every Penny. Don’t fool around and not purchase this service. It saves you in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Fast and reliable technicians. Very knowledgeable. Best service ever..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bet Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope my product out lasts the protection plan. Past experience is NOT..... Always buy a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get 5 year protection due to past problems with Samsung ice makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the warranty to protect my appliances in the van have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting the best buy insurance coverage for everything we've bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it with no issues. Best buy geek squad is awesome!! Quick and easy to schedule fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attention for detail, they help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important thing to have. I got my equipment exchanged very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, and reliability for appliances, but, i have not used it for the fridge yet.

    I would recommend this to a friend