Customer Ratings & Reviews

i am on my 4th dishwasher in two years. its a must.

It would be zero stars if possible. I can't write a review about the service yet because I have yet to schedule one. First I tried calling the 800 number, After way too may prompts answering questions (at least 10) I finally got to question that I couldn't answer right away, one that I really shouldn't have to since it's information they already have. At that point the system just blew me off and said to call back, then hung up. Very Rude! Whoever designed the call routing obviously doesn't care about the customer. Then I tried the chat. The first few prompts were the "bot" and not a real person and offered only specific choices, none of which applied to my situation. I just randomly made choices until I got to a person. After requesting to start a service call, the response was a link to a web page. Problem is, that page allows me to manage existing service calls but no option to start a new one. The rep on the other end had ended the chat immediately and didn't even bother to check that I could get to the page, much less request the service call. I'll try again later and maybe I'll get an actual service call I can review.

Now iam good for 5yrs for cover repair or exchange

I really like how it performs, my family is happy.

I always always get the Geek squad peace of mind!!

I need this cause never know what could go wrong with it.

What happened to free car audio install and removal if you decide to remove when selling vehicle when you purchase items from Best Buy? No more ? You have to purchase “total protection plan” for just under $200.00 for basic installation and policy is only good for 2 years?

Geek Squad protection good to have for any issues.

Extended protection and yearly maintenance at at great price

Never had a problem with their service on anything

Hopefully I never need this. I am glad I have it.!

Hopefully I never need this. I am glad I have it.!

It’s very important to purchase warranties for appliances

Well first they can’t find I have insurance, then they set appointment, then don’t show up or call. Had to set another appointment. Finally got problem resolved.

although it is quite expensive, it buys you a piece of mind

Have had a need to use, great response very happy.

Wonderful service if needed with the Geek Squad team.

Love this warrenty , $100 for five years , amazing

Great price good service............................

How can you go wrong?? Having this is a no brainer!!!