Customer Ratings & Reviews

Excellent thing to have as it covers all incidents other than accidental!

Not used yet, and hopefully for piece of mind and no repairs will be needed.

5 years of protection on my new built in k dishwasher

Was glad to know and see that Best Buy had and provided extended warranty for my product

I have yet to use the service. I also am still not sure if the service begins now a9at deliverya0 or if it starts at the end of the factory warrantee. So I can only grant three stars because I have no experience with the service. So, I will give a limit "yes" in the recommendation. This is a poorly designed quiz!

They worked on my computer and got me going several times.

Agent helped me make important decision on mounting my tv.

The Geek Squad warranty is a life saver and well worth the cost. Technicians are professional and knowledgeable and respond quickly in scheduling appointments. Great job each time.

This dishwasher is a high demand item and hard to come by unless you get lucky like I did and found that BestBuy had one available. The unit is well thought out with great features and materials of construction. They don't tell you that you need a 3/4" female hose to 3/8" compression fitting adapter to plumb your water into the unit but I'm lucky to live by a Lowe's and you can pick one up for under $5. The unit installs readily with easy height adjustability. It runs like a charm! Quiet, efficient, and spotless clean loads. I really like the 60min. cycle and the 1/2 load option feature. I could not be more pleased with an appliance than this Bosch. BestBuy support was top notch in every way too with excellent communication through to delivery.

hope i won't ever need service but atleast im protected

We are happy to know that if anything goes wrong with the refrigerator, we have a coverage plan to cover repairs.

Did a great job instant cooktop, very professional and timely

They always back up what they sale I would purchase it again

Just feel so safe that I know for the next half a decade I will have Protection on my appliance

I buy Geek Squad Protection with all my Best Buy electronics. Yes, they used to be better, but at least there is someone to turn to when you are stuck with a problem with your computer. I gave it only 4 stars because I wouldn't necessarily recommend it for purchase with appliances. Bought my Samsung Microwave in July and it broke. The Geek Squad protection plan doesn't kick in until after one year manufacturer's warranty expires. Always buy it with a computer, though. That's a must if you aren't computer savvy. We call the Geek Squad all the time for our computer and they help out just fine.

Absolutely love the low profile size, defines can't go back to regular size overhead microwave after having this convenient, yet powerful, size. I would definitely purchase the protection plan, as I did have to get it serviced a couple of times. They did a good job servicing at my home. It is a little difficult to schedule. But, overall worth it

It’s the best choice for expensive product. I recommend that purchase.

I sold appliances for over 30 years and this dishwasher amazed me with its quality and quiet. I ran it for the first time last night and it was so quiet I had to stand near it to know it was running. The dishes and silverware were sparkling, even off the cutlery rack. The interior and dishes were dry. Just like all new appliances, it has to be energy efficient, so run time are very long, but I ran it before bed and in the morning the dishes were done. I would highly recommend this product.

Promo only at Best Buy outlet. Go there before other stores.

Purchasing the 5-year warranty for my smart appliances was a no-brainer. With kids around, the peace of mind it offers is invaluable. The price for this protection was fantastic, considering the potential for mishaps with complex gadgets. Highly recommend it!