Customer Ratings & Reviews

The portable dishwashers pump started failing pumped water out when it wanted to after almost 2 years of having apt portable 18 inch dish washer. I got the 5 year plan thank got I did other wise who knows how much it would cost to fixed . They end up giving me store credit after I calledy closes local store to tell them the issue after talking 40 plus minutes. 2 different people and both said to bring it in which is a hassle since I live 40 min away. Wish there whole team would be on the same page the told me when I bought it if it fails that a third party would come to fixed it at my house. But they told me after almost 2 years that I had to bring it in. Overall I got the value in credit but lost the 100 dollars for the geek squad protection . Know they don't have the model any more and I will eventually have to buy another one when I get more money that cost and extra 200 not include the 100 to 125 geek squad protection I will probably get.

[Employee of bestbuy] Great option to protect. Covers almost everything.

I always purchase a Geek Squad protection plan when I purchase a large and expensive item. It does pay off! Recently, my washer I purchased a little over 2 years ago broke down. It was still under the Geek protection. The washer was no long available, and Best Buy replaced it with a comparable model and I am very happy with the newer washer! No worries. They delivered the new one, took the old one away and I had no charges. I only had to purchase a new Geek Squad Protection warranty for my new washer.

Great products to purchase from Best Buy! Excellent service

I highly recommend getting the geek squad warranty on any appliance you purchase. It is worth it for the peace of mind in knowing the item is backed to be either repaired or replaced if necessary. Being a geek squad member covers the install and removal cost as well, plus offers discounts on warranties.

Great warranty protection plan with great price! Peaceful!

Air fryer and range went out soo what better way to save counter space by getting a range with wifi and air fry options. Love the air fry option works really well. Only down side is dripping grease down at the bottle. Only solution i found was to but a catcher at the bottle to prevent heavy build up and to prevent grease smoking when using the oven. Other than thay def enjoy the oven and the stove top feature water boils really fast

GeekSquad dupport worked with me to insure my microwave in my rental and when I realized the unit was not a proper fit and returned the item, Geek Squad assured me that they will diligently work to return the policy amount.

My first dishwasher, and I fell in love with it. Unfortunately, after 2 years, it became loud, clanky, didn’t thoroughly clean the dishes, and some display lights no longer worked. So I called the Geek Squad service plan. Not only did I buy the service plan, I was charged an additional $125 for the service guy to come out. Never in 20 years of buying Best Buy’s protection plans have I ever been charged to use it. Best Buy’s plans have changed, but my plan is the original before changes and should have been valued as such. I feel cheated. However, it was deemed unrepairable, and I am in love again with the dishwasher, NOT their protection plans.

Geeks showed up 2 hrs early. Then said they couldn’t complete the job because shut off valve was frozen. My 71 year old wife reached under the sink and shut the valve for them. Then said they could not remove the price label left on the front for fear of damaging the unit. After my wife called the store, they pulled it off but refused to remove the glue left on the door for fear of damaging the finish

Spacious, Beautiful, and Exceptionally Functional.

Very satisfied with this induction range! I love how quick the food is done compare with the cerámica eléctrica range that I had before this one. Though I had to buy some cookware designed for induction it was worth it!

I always buy the protection plan and suggest it to everyone else as well. The protection plan has saved me many times and best buys no hassle policy makes it easy to work with.

The protection i have is reassuring on such a large and costly purchase as my induction stove. Thou I am not certain if it is for five years of protection it is certainly more than if I just purchased it from Lowe's

I always buy the Geek Squad Protection for all my appliances and equipments.

We had a 5 year warranty on our previous over the range microwave (a Bosch) , which turned out to be a lemon. It broke 4 times during the first two years. In the end, Best Buy refused to repair it and we could instead buy a new one for the amount we had paid for the Bosch. Since we did not lose anything except the waiting time of being without a microwave while waiting for the repair, we decided to buy another 5-years warranty for the replacement we bought (a GE microwave this time). Even if we would not need to use the warranty, it certainly gives me peace of mind to know that I will have free repairs for 5 years if needed.

Best buys always offers great option when it comes to protecting your investment. The geek squat protections is above and beyond. I give it a 10.

I bought 5 years of protection as it broke down to $90 per year which seemed reasonable. Just got the unit installed and it is working fine. Hope I don't have to use the policy for a long time.

The service was great with the removal and installation of the new dishwasher.

About 6 months we purchased This Model to replaced a older Kitchenaid refrigerator we have used 20 years and still works but want a new one while we remodeled our kitchen. I just love this refrigerator seems to be built well and its well designed. Its ice machine is much faster than our older one and it is super quite you cant tell it os even on.