Customer Ratings & Reviews

Geek squad protection has always been reliable and will continue to use on every major purchase from best buy

We have had this service before and love all the features and benefits. It has always worked out for us and the Geek Squad is always helpful and nice. They are great at what they do!

i have had to use this warranty on multiple occasions and i is really worth it and i will make sure that i get in on future products and they either fix it or replace it

Good long term protection for expensive in wall combo Microwave and Oven unit. One call was all it took to report a broken microwace roller arm and receive a replacement in the mail within days.

Haven't used it yet. Hope its okay. We do have an issue but don't have time to call them.

This appliance is for a rental property. We always make it a habit to purchase extended warranties for appliances in rental properties. Makes life easier for us and our tenants too.

Always great service. Put my TV stand together and fixed the TV into position. Put my over the range microwave in, did a great job. In the past helped me with an issue with my lap top. Well worth the money.

I saved 20% on all of the other warrantees that I purchased for my kitchen appliances plus saved another$60 on other services- so it’s almost paid for itself already. I just got it so it’s too early to review the services.

The Geek Squad has kept our home computer functional. No matter what the difficulty is, they stick with me to get it resolved. Just today they helped me solve a problem we are experiencing with our TV and Roku. Who would have thought? We will renew for another year of service.

I was supposed to get an exchange for my microwave but the lack of communication was horrible. I was told completely different things after they attempted to deliver my microwave and was informed they would not take down my old non working microwave and would have to pay them to install my new one because they could not fix it and I paid for the 5 year warranty on it.

I am doing this review for a chance to win $400 dollars. But in all honesty it is a great product.

When purchasing appliances at Best Buy, we always add the 5-year Geek Squad protection plan. The service is great.

The Geek Squad has always been reliable. I don’t buy a product if I cant get a warranty

Good to have on hand when I need them! Can count of them

I purchased my home out of foreclosure and needed to purchase all new kitchen appliances. Best Buy was my go-to store. Having the piece of mind of their warranty was a decision that was best for me.

I only buy extended warranties for dishwashers, because they break so frequently. Best Buy was no hassle, replaced my dishwasher after initial repair did not solve the problem.

Quality customer support and simply it gives you peace of mind having it

Geek squad was 2 men who were both professional and friendly

I really love is aappliance after installing it. It looks sleek and runs quietly and matches the rest of my Samsung appliances

Every expensive tv that I have purchased from Best Buy, I made it a point to buy the warranty. At a minimum trip charge of 125, the first service call will more than pay for the price of your warranty. They have even replaced my tv under the contract .