Customer Ratings & Reviews

Our apartment came with a GE refrigerator. Having the LG model is the equivalent of taking off a tight shoe and learning how a good appliance functions - head over heels of the GE.

Geek Squad is good to have Incase something goes wrong with one of your appliances. They will send someone out to repair it. I would recommend buying this as an extra backup.

Very helpful. I highly recommended for specially for Samsung appliance user.

I trust Geek Squad and it is worth the money to protect your investment. Prompt service has been my experience with this type warranty and it's a must to secure your products

Whenever I buy my appliances at Best Buy, I buy the insurance because that way I save money and time when my appliances break down so I don't worry about who is going to fix it for me or look to fix things for me.

Added protection incase you ever need it. Last range (Whirlpool) we had the control board went out 2 months after the on year warranty went out and they wanted over $500.00 to replace it!

I love the the service that geek squad offers. They are professional and experienced technical support team.

i haven't had to use this one yet but in the past we have and Geek Squad warranty a must in our home

I have not need to use them yet. I hear they have a good to great reputation.

Good to have cause any thing can go wrong at any time! So for the next 5 years don’t have any thing to worry about!

I have read many articles warning people to not buy extended warranties. After buying Geek Squad and having several issues, I totally disagree with the articles. The Geek Squad protection on several appliances has paid for itself several times over.

Geek squad always comes threw I love their customer service and the fact that they get to the bottom of the issue never has any problems with this service. And if they can’t fix it they replace it.

It’s expensive but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.

5 year protection plan is far less than regular larger chains I have used warranty plans in past outside of the manufacturer warranty Geek Squad is fast to respond never had a problem

The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.

The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

I recommend the geek squad as they are on time & provide great service, in fact their additional insight or recommendations during the install has helped us keep the appliances running longer

They did a pre-inspection and told us what we needed to do before the final install. Install went very well and they took the old cooktop away. Easy Breezy.

You will be assisted with great customer service. You will be guided with useful info that you needed.