Customer Ratings & Reviews

Hope I never have to use the protection plan, but seemed like a reasonable cost to be sure.

Every time I order something from Best Buy I always get the protection plan. It’s great to be protected

I always buy the protection plan and suggest it to everyone else as well. The protection plan has saved me many times and best buys no hassle policy makes it easy to work with.

Love the design of the LG microwave. Very easy to install and operate.

Showed up on time did everything right the first time

The absolute best thing to have on EVERY electronic you own! If it drops, gets wet and stops working, screen cracks, or minor scratches the geek squad is there to help! They are so helpful and know their stuff. They have fixed many computers for us and one we actually got back the cost of it in a gift card to purchase another product. And we absolutely added the Greek protection plan again! I won't purchase anything without it!

I always get the five year Geek Squad Protection Plan with all the appliances I get. I wait until the item is on sale and then the price paid for this coverage is a wash. I have found Best Buy totally honors this plan and will repair or replace any appliance if needed. Recently I noticed that BB is using a third party delivery and repair company. Not sure why.

GeekSquad dupport worked with me to insure my microwave in my rental and when I realized the unit was not a proper fit and returned the item, Geek Squad assured me that they will diligently work to return the policy amount.

I have this service any time i got an appliances in best buy and always fix the problem faster and no drama like others insurance

I just had my thiird LG over the range microweave in 6 years installed. For the rfirst one, I did not purchase an extended service plan. It failed just after the factory warranty expired. Rather than pay for a service call, I just replaced it with an identical one. This time I bought a five year extended service plan. It failed just like the first one soon after the factory warranty expired. It was repaired under the service plan. At about 4 years old, it no longer heated anything. The service plan gave me an allowance towards a new one. I bought another LG hoping to use the same mounting holes in my cabinet. I had it installed by Best Buy and because LG micorwave ovens have proved so unreliable, I again purchased a 5 year service plan. Based on past experience, I expect that I will need it.

The performance of this refrigerator-freezer has been very reliable. It is relatively quiet and temperature stable. The tempered glass shelves are superior to plastic for cleaning up spills. The double doors can be opened left or right one first, but closed left first to make the rotating seal work without binding.

Appointment for repair was so easy to arrange that it was at my preferred time.

Very satisfied with this induction range! I love how quick the food is done compare with the cerámica eléctrica range that I had before this one. Though I had to buy some cookware designed for induction it was worth it!

Thank you thank you thank you very much Best Buy for everything you have given us and buying with you guys I support you guys all the way

Works well so far as of buying it one week ago but I received my dishwasher with a dent on the top corner so that’s a bit of a bummer :/

FAST & RELIABLE DELIVERY SERVICE. I RECOMEND WITH A+!!

I bought 5 years of protection as it broke down to $90 per year which seemed reasonable. Just got the unit installed and it is working fine. Hope I don't have to use the policy for a long time.

This protection gives us peace of mind. We know if something goes wrong the Geek Squad will repair it and that is good.

The Protection Plan does what it says. No questions asked. A must have for all my products!

The protection i have is reassuring on such a large and costly purchase as my induction stove. Thou I am not certain if it is for five years of protection it is certainly more than if I just purchased it from Lowe's