Customer Ratings & Reviews

Comforting to know I've got protection for the first five years of the life of my range.

What can I say. Geek squad always is awesome. This is one of the best purchases that I have ever made

THIS REFRIGERATOR WORKS WELL. I love the freezer when you easily lift the handle it breaks the seal and easy to open. Plenty of space for food and easy to configure from the large items to the small ones. I love the freezer space too, lots of room. The water dispenser doesn't take much space from the refrigerator.

Have only had to use this service once, but it was invaluable. The guy who installed my dishwasher screwed it up and didn't level it, so the dishwasher stopped functioning after about 3 months. Geek Squad came out and had it fixed in less than an hour.

I always purchase Geek Squad protection. The piece of mind that costs pennies a day is so worth it!! And I have been on the Claims end of the process, and it is is very easy and hassle-free to just present the non-working items and receive a new product!

The dishwasher is great. Everything comes out really clean and its very quiet.

Best Buy was awesome understood my knees when I had a problem with my oven they fixed my problem and I'm very happy about it thank you Best Buy

Feel protected with this extra protection if something goes wrong.

Always always get the geek squad protection! I’ve used it before and was very satisfied!

Although I hope to never use the 5-Year Geek Squad service; however, its nice to know that I can sleep again knowing that if my dishwasher ever takes a turn for the worse, I have a team of Geeks that can almost magically fix my appliance. Sleep well again, sweet prince.

This was a 5year warranty purchase, not a repair. Based on previous Geek Squad experience, we give it 5 stars.

I normally do not buy the extended warranty. Best Buy does not have the best reputation for honoring the terms. But, I can't buy an item as costly as combo oven/microwave wall unit and not buy the extended warranty. Fingers crossed.

It's 3 years of protection. I'm hoping to get more protection later but 3 years worth should hold me over for like...3 years then I will need to buy more protection. I don't like being without protection. I am safe.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

Happy to have gotten the Geek Squad extended warranty on the fridge. Had issues with the fridge keeping things cold, Geek Squad came out, recognized the problem, took care of the issue and explained what one can do to prevent future issues.

They did a great job, technician was professional and polite and very knowledgeable

One of the considerations of purchasing from Best Buy is the Geek Squad warranties. Before my purchase, I inquired with their competitors and ALL of them referred any repairs to a 3rd. Party company. My friend had a purchase with another company and 3rd. party service and now a year later still no satisfaction. The warranty is a great price to ease any concerns of any major repairs.

I love the fridge but had a problem with it. I received great service and got a full exchange! So glad I used Best Buy!

Glad I have it just wish it didn’t take so long for them to come out for an appointment over a week is a bit long to wait

I bought this for my microwave. I'm glad I did because if I have trouble with this unit I can replace it or get a different model or brand and know that best buy no hassle GSP will have me covered. I have been happy with my purchase and have comfort that if it breaks then best buy will be there.