Customer Ratings & Reviews

Service is great! Geek squad solved my problem and I was satisfied.

The geek squad is great they are always there to handle all of my questions and work is always great

Bought the protection plan just in case I should have a problem. So far everything is in perfect working condition. I have peace of mind if something should go wrong.

When I have issues geek squad delivers. I hate buying warranties but the way products are made these days make the extended warranty worth it for many products.

Over the years we've found that Best Buy Extended warranty is worth the peace of mind it gives you and Best Buy always has the customer in mind - I don't know anyone who can beat Best Buy's extended warranty!!!

Got a new L G washer and dryer with the one your factory warranty not saying that's good or bad but I do know Best Buy extend warrantee is better

Used this once; absolutely worth the money as I know one visit would cost a lot of $$$. In a year and a half we used this once but once is enough

Great product, exactly what I needed. Always leave it up to Best Buy and Geek Squad for top notch service. I will always be back for more!

This is always a must when you are getting new items because stuff happens and the peace of mind of having Geek Squad is PERFECT

I bought but so far I haven’t had to used it. I bought it for all the appliances

The warranty is a good investment in case my stuff breaks down

Used them once so far and they were great! Had an issue with our washer and they took care of it.

Although rare, my interaction with the Geek Squad service has always been positive with a clear effort to provide a positive customer experience.

Although rare, my interaction with the Geek Squad service has always been positive with a clear effort to provide a positive customer experience.

Let me put it like this, it's already came in handy within a few days of purchase. If you don't buy this, you'll have to deal directly with the manufacturer for repairs if you bought a Samsung. So a $200 service call.

It came in handy after 3 years, and I did not pay a penny to get my refrigerator fixed

Always good to have an extended warranty. Highly recommend.

Can never go wrong with the Geek Squad. They are very knowledgeable.

Very pleased with the service, came on time and they fixed the problem

I feel good knowing that if something breaks down with my oven, someone will come to our house to fix it free of charge. Some repairs can be expensive, and one repair will often pay for the whole contract.