Customer Ratings & Reviews

I hope not to need to avail myself of this but its good to know its in place.

I like Geek Squad. When I had questions. The young men are very knowledgeable.

geek squad service is an excellent buy for the money. Cheap insurance for three years.

Like the five year warranty. Haven’t needed to use.

Terrible. Almost fraudulent! Best Buy installed a Bosch Microwave on Jan 21, 2025. On April 1st, 2025, the top panel broke off. The microwave is functional. I have made at least three calls to schedule service appointments. No service is yet set up after 7 days. One agent told me to call Bosch-even though I have bought a 5 -year plan. Another agent gave me the phone number of Installs, Inc. But no service appointment.

Awesome to have the peace of mind for 3 years if anything were to go wrong

If you break it they'll fix it. I never buy expensive electronics with one.

It is a good frig but the side of the freezer on the outside of the door on the side of the frig heats up I assume where there motor for the ice maker is, I don't know, I'm not a repairman, and I called after only a week after it was delivered to ask for someone to come and check it on the warranty but I am still waiting, no answer, nobody contacted me, it is getting hot enough to make the water coming out of it to be warm at first so I have to dump the first cup of water out and get the water to run a bit first to get cold water, this is a flawed product that hasn't been fixed yet!

decided to opt for 3 year protection in case I might need it, but nice ot know it can be canceled

Hopefully I will never have to use it as it does include delivery to my house or reinstalling.

The geek squad are very good team to take career of my appliances

Fully recommend the Geek Squad for all computer issues !!!!! 5 Stars

Any time that I have used geek squad, they were knowledgeable of my problem.

I have not had to use this lately. When I have used it, it is very good

Broken and Geek Squad unwilling/unable to fix machine. Only option is replacement

Say yes to a warranty from Best Buy. Eliminates the fear and worry over issues.

Now , im confident that i can get my microwave repaired anytime without paying up front .

Love the GeekSquad protection. Always get it on My Large Appliances.

I would like to recommend this program to everyone who wants to buy

I Have had may coverages from Geek Squad and they know what they are doing.