Customer Ratings & Reviews

Good price and good work. Thankfully haven’t had to use it.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer. They don’t really cover food replacement.

I always purchase the geek squad. They are very reliable and easy accessible

We bought the extended warranty for this microwave and unfortunately had to use it. We are so glad we had it.

Hope to never have to use the extended warranty ever.x

Always always get the geek squad protection! I’ve used it before and was very satisfied!

Excellent warranty. Best buy has honored their warranty more then once for me.

refrigerator started to malfunction after a year and a half. Geek Squad arranged for a quick and professional response that got the refrigerator back in running operation without any additional cost to me.

Good refrigerator but, the ice always gets stuck in the door.

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

I added protection to my microwave a couple days later and customer service was able to help me add it right away very quickly

both guys were great with my install. came in, evaluated what needed to be done and before we knew dishwasher was installed.

very professional and friendly. installed appliances and gave demo. Answered all questions and gave advice on maintenance and running appliances

They came and installed the dishwasher quickly and did a great job.

Based on the delivery and installation service already provided I expect this service will be amazing already.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

I purchased a mini iPad 4 and a 4K tv with the Geek Squad protection. One week later, I brought them an old laptop that needed to be cleaned up and upgraded. It was free because of the Geek Squad protection plan I purchased. The guys there were vert friendly and had my laptop ready like new the next day.

Purchased Geek Squad protection on dishwasher - I normally only purchase for water related appliances. thankfully have not had to use it so far; However, I've generally had very positive experiences with them when I've had to use it with other kitchen/laundry appliances.