Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3671 reviews
(3,671 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Mr. Jose D.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my equipment ans help us to move the old equipment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good services. Personal so kind when yoy ask any questions
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
stove setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job setting up my stove and making sure that it was even on all sides.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Does everything you could ask for and efficiently!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty gives peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope to never use the extended warranty but it gives me peace of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Whirlpool and GS warranty issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased whirlpool brand products AND the warranty. Unfortunately means for the first year I have to call whirlpool for any needs. that means I paid for three years but only getting two. Bummer.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Be careful what brand you buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased whirlpool brand products AND the warranty. Unfortunately means for the first year I have to call whirlpool for any needs. that means I paid for three years but only getting two. Bummer.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great service great service great service
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great used for appliances I bought but sold the house now bought totaltech in new house!!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
comforting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We go with the protection for our appliances. Just give us the comfort of not having to worry about finding out what is wrong and who can fix it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Soso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is cool but if you don’t have a serial number handy they won’t receive your phone call
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Trust It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll never buy any large electronics from Best Buy without the plan. On the rare occasions I’ve had to exercise the plan, I’ve had nothing but a great experience.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Service and install and removal a 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While confident our new range will work fine, the Protection Service is a good "insurance" policy covering a more expensive purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 year protection is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get 5 year protection on appliances at Best Buy. We found that most of our appliances break down, if at all, around the 5 year mark. This is why we prefer the 5 year protection over the 3 year protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installed my stove and over the range microwave. They were professional, clean and very polite. During our Covid times I was most impressed with the protections they took.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the protection plan. Have used it on refrigerator and washing machine. It has more than paid for itself. Easy to schedule.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.
Rated 5 out of 5 stars
Insurance towards future repairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 5 year protection program JUST IN CASE. So far its untested.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty purchase! Got it when we bought the LG microwave
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 Year Standard Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a good deal for the money. Haven't had to use it yet but glad it's there just in case. Have used them for my computer and was very helpful
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Necessary Evil
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute needed. I have had to replace every appliance I purchased in 2020. The geek squad team is great to work with.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
