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Customer reviews

Rating 4.5 out of 5 stars with 3655 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,655 reviews
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I bought a protection plan because my refrigerator light would not come on after I had purchased an open-box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for protecting your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took this service out for the new whirlpool Microwave, we havent had to use the service yet but we have had it on other purchases and it is excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best appliance purchases we've ever made period we love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all purchases. A piece of mind when something actually goes wrong!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I keep purchasing these, except that they provide peace of mind. I have only used a warrant once in 20 years, but when I did, they replaced the item immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NiceOne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenient to have protection and have to have an unforeseen expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must for a headache free 5 years of use of your appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went well and the guys that helped out were very kind and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always take the protection plan you never know when you’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent work I recommend to anybody who wants to buy electronic parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Dependable, HUMAN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks were there for me during client emergencies, convention crisis', hardware failures, and helped me with some new technology so I looked dazzling ... all under the pressure of deadlines. They walk on water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had much interaction with geek squad but what limited interactions I’ve had are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this yet but nice that it will be available

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What's the point of having Protection plan if you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Never hurts with a big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the peace of mind, especially with a big purchase like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but if we need it we have confidence that the Geek Squad will be here for us. This will be a big help if we encounter any Microwave problems as our Home Service Plus will not cover Microwave's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel more comfortable with the protection plans offered. You never know with the advance electronics in these appliances now, when something can and will go bad, you have piece of mind with the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is one of the best warrantees I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for our GE Profile dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any concerns when I've had my extended warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Covered for 5 years

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan is a must keeps my product covered for 5 years

    I would recommend this to a friend