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Customer reviews

Rating 4.5 out of 5 stars with 3655 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,655 reviews
  • Rated 5 out of 5 stars

    Worth the extra up front money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this once; absolutely worth the money as I know one visit would cost a lot of $$$. In a year and a half we used this once but once is enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good verrrrrrrrrrrrrrrrrrrrrrrrrrrrrryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean ,Quality install installers were very professional. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the protection plan was very competitive, and I have heard nothing but good about Geek Squad service. We used to shop at Sears, but their service, which was once top notch, is now terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always prompt courteous resolution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although rare, my interaction with the Geek Squad service has always been positive with a clear effort to provide a positive customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although rare, my interaction with the Geek Squad service has always been positive with a clear effort to provide a positive customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and quick to check my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast tech support, bit hatd to get in contact geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because we were buying multiple products. All the installs were great. Did not require any call backs so that was great. The discounts were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what I needed. Always leave it up to Best Buy and Geek Squad for top notch service. I will always be back for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is good to have I always buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Big Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection gives me great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Big Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection gives me great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them once so far and they were great! Had an issue with our washer and they took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry in the Tv area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry the sales associate that help me was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 5 year warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so comforted knowing that I have the 5 year warranty on my new refrigerator. The Geek Squad is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad several times - great results each time,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my new GE dishwasher. It can be rather pricey to repair these devices and often the cost to repair is comparable or close to a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely something you should purchase when buy other products. They help you whenever it’s needed especially if you have any issues with the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the protection plan on every product. I’ve used it recently and was completely satisfied. Even during the pandemic, they had outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a pulus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must when you are getting new items because stuff happens and the peace of mind of having Geek Squad is PERFECT

    I would recommend this to a friend