Customer Ratings & Reviews

Unless you have read and fully understood the manufacturer's fine-print legalese, you'd better buy this. Price is good. Cooktop ranges are prone to problems.

Worth the money! Protects everything. I fortunately have not had to use this protection but it's nice to have.

Love the geek squad protection! As a former employee, I can say it’s worth it!

Called about issue with our TV and Geek Squad was able to troubleshoot and get TV working quickly.

on 9.20 my frig stopped working, I called Geek squad. Appt was set for 9/25 9-5. FYI 9-5 is not an appt its an entire day. At 9 am Jeana from Service quick called to SET UP AN APPT. I told her Geek squad set it up for today. She explained Best buy lies to its customers, this was not an appt. The soonest she had was 10/13. I called Best buy, I explained what Jeana said, got put on hold. after an hour on hold a new person picked up the line and I had to explain all over again, i got put on hold again. This person said she spoke to service quick and I was correct and they are rude. I geek squad manage, Edwin got on teh phone after another 30 minutes on hold and said a different company would be out on 9/30 and they would call at 9am with a 2 hour window. At 930 I call the geek quad, explained and was put on hold for 1 hour, a new person answered, I explain and was put on hold for 1 hour, a new person answered, I explained and was put on hold for 40 minutes. by this time a called on another phone and got Lisa who said her system showed my appt for 9/30 but the provide shows it for 10/13. I have now taken 2 days off work for this and geek squad still doesn't know what they are doing.....

I haven't needed to use the service yet, but the peace of mind that it gives me is worth the price.

There is nothing better than Geek Squad warranty! I get it on all of my products

Love the protection plan because Best Buy actually not worry about anything when it does break

Love the protection plan because Best Buy actually not worry about anything when it does break

The Purchase Protect plan is worth the money, but it is a purchase I actually hope not to use.

Had to take computer in for service. Service completed quickly and problem solved.

Always a pleasure talking to these agents I will always get the protection when it’s available

Geek Squad protection is a great investment. Love knowing they are there to help.

Always get the geek squad, hopefully you won't need it. But you'll be glad you did when you do.

This refrigerator is amazing and large. Way better than my last one, we upgraded.

Great protection for you appliances,work for the money you pay

Since I just received my stove it’s way to early to give a good review but I will say the price was right

If you own a computer, and have issues ...... take it to the Geek Squad! I buy the 5 year service plan it’s so well worth the cost !

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If you do not buy protection on your products, I don’t know what to tell you.