Customer Ratings & Reviews

Review your Geek Squad service is always on point and helpful

The case is very durable and reasonably priced too

Geek Squad is a must for all high $$$ purchases. Service and response is fantastic.

I had this machine for a month and it was not draining fully. Service man solved the issue within 15 minutes.

Great warrant service and worth the price in case of product damages or malfunctions.

Purchased an appliance. Was just going to go with the basic manufacturer coverage but I purchased this for the long road. Better safe than sorry.

Pays for itself the first time you need it, always purchase extended warranty.

A must-have add-on to your home appliances. Pick up one to protect your family from breakages.

Had to use this service. They were very friendly and respectful of our home wearing shoe coverings.

For the price, I always get the Best Buy protection plan to cover any incidents.

The Geek Squad is GREAT! They have done so many installs and repairs for us. They are awesome!

I have purchased the extended warranty on other appliances and it has paid off. Too much electronics to go bad not to have it

Great look, works well and easy to use. This is a great product that you and your family will love.

They installed my gas range quickly and professionally. This crew was one of the best I have encountered

So far not having had to use the service, it adds peace of mind if anything does g wrong.

geek squad service is overall a peace of mind type of service, and that is mostly why I would recommend it.

Worth purchasing to put your mind at ease should something happen to the oven in the next 5 years.

Good to have some extra security on expensive things

Professional courteous and knowledgeable. The only problem is scheduling and opportunity to have the service soon.

I am in the process of needing service for my oven purchased 9/19. Today I got an appointment that is 2 weeks out. All I tried to do was to get help in getting this appointment sooner, for our cooking oven. I literally was bounced around to at least 10 people, over 5 different calls, agents who are nasty and hang up on you (at this point, I was aggravated with how I was being handled, and upset about it, but kept as cool as I can) Geek squad could care less about you, this is sent to an outside service (who really could not care about you) and the handling of my situation has basically been non existent. The disconnecting calls were ridiculous, the transferred calls was useless, I even said do not transfer me to an outside agency (who handles appliances) because I was getting nowhere with them. In no way did I ever even think that the geek squad service handling of my problem would be this bad. Terrible experience, I guess that I am going to have to just shut up and wait 2 weeks. then they will come and look, say they have no part, order it and reschedule (probably another 2 week wait) I wrote this review, no my wife. S