Customer Ratings & Reviews

I do not see us having any issues with the product, but I am glad I bought the warranty for peace of mind!

Works really good I have no problems and a bunch of complements it gives a touch of elegance to are home would definitely recommend

I actually don’t know for sure if they are five stars on this or not and I hope I never have to find out. If something does go wrong I know I will need the coverage because the purchase took all that I had

I always get the extended warranty on all products, just in case...

I thank God we have not had to use this for our cooktop, but glad I have it. We have had it on other times and have used it and have always been pleased with the people who are part of the Geek Squad. Only negative is that I wish it was a little cheaper.

My wife loves this microwave. Works quickly, and quietly. Connects to Alexa to turn on the light and fan as needed while cooking. Don’t have to touch the buttons while hands are occupied. Plus, the minimalist design fit her desires in the kitchen.

Great value and service. I purchased an oven and got this warranty. At the time I was skeptical of the warranty. Flash forward to a few months and the oven breaks. I was able to access the warranty through the bestbuy website and get a service appointment. The tech came out fixed the problem no questions asked, not hidden charges, no limitations. Well worth the money.

Best Buy Geek Squad Service is always recommended for all electronics products, Appliances , Computer products. When you are purchasing a product there is no force to buy Geek Squad Service and by chance if you need to use Geek Squad Service Warranty, there is no hassle , Best Buy will do the needful regarding repair or replacement of product.

We have used the best buy warranty people once for our fridge and they did a great job

We have used the best buy warranty people once for our fridge and they did a great job

Good so far But then I haven't had to use it yet On top of that I'd rather have the protection than to be without it if I did need it

Excellent coverage for a very good price. I hope I never have to use it but it’s good to know that it’s there when I need it.

We purchased our new fridge over two years ago. Can't believe it's been two years. Geek SQUAD installed it perfectly. On time and informative. We tried another company before Bestbuy and they sucked and we got our money back and turned to Bestbuy for our appliances for the first time. Geek SQUAD and Bestbuy treat you like you want to be treated. Professionally.

Great stove for the price. Wish the burners were adjusted in location, since mine meets the wall, sometimes I’d prefer to cook the opposite location.

I thought it might be a good idea to get the added protection. I used to be a Best Buy Total Member. However, after the 1st year they dropped the price $20 & took away most of the benefits.

Thus far have no complaints. The exchange of dish washer, caused by my own measurements error, has proceeded very well. Thank you Best Buy

Purchased a 5 year protection plan which I understand should cover any problems which may arise. Price was very competitive. Only wish I could extend the plan once the 5 year plan is up like I used to when I purchased all my appliances from Sears for the past 33 years. Unfortunately, Sears is going down the tubes big time and I feel Best Buy is my best alternative at this time.

I always get the protection plan. Have used it seamlessly on other purchases. Well worth the minor cost.

Gooodd!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Geek squad protection plan was all that was needed to fix my Samsung refrigerator. After multiple parts failed to resolve the issue the protection plan replaced my appliance. Seven months later my washer broke and once again the service plan attempted to fix and subsequently replaced washer. Excellent plan supported by a great staff that advocates for the customer. I would never buy a major item from Best Buy without the Geek Squad Protection Plan.