Customer Ratings & Reviews

We bought the extended warranty for this microwave and unfortunately had to use it. We are so glad we had it.

both guys were great with my install. came in, evaluated what needed to be done and before we knew dishwasher was installed.

I had issues with rust on one of my appliances that was delivered and also with a installation pack for my washer that was not delivered. I got a replacement for my appliance, and a refund for the undelivered washing machine instal pack.

I don't buy any appliances from Best Buy without the 5 year protection. They provide great coverage. I've had full refunds or appliances replaced after several years when they can no longer be fixed.

Range and microwave were both installed quickly and professionally.

Based on the delivery and installation service already provided I expect this service will be amazing already.

Always always get the geek squad protection! I’ve used it before and was very satisfied!

It's hard to review a warranty on brand new appliances but I do feel the extra protection is well worth the price, although I hope I won't have to use it. If I do, I feel more at ease because the terms of the warranty are very good for an extended time beyond the manufacturer's guarantees. Peace of mind is worth it!

I always purchase the geek squad. They are very reliable and easy accessible

These guys arrive when they say they will, they let you know when they're coming, they do their jobs quickly and professionally, and they clean up everything before they leave. Heck, they even wear shoe covers if it's raining outside. I can't say enough good things about The Geek Squad.

Excellent warranty. Best buy has honored their warranty more then once for me.

It’s expensive fir the extended warranty/gel squad service plan but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

In my opinion every time you perched electronics stuff, buy insurance for it. Never knowing when you will need it.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

Always get the Geek squad protection on bigger purchases. Only used it once but definitely worth it and gives you a piece if mind

Laptop runs well does as expected nothing more to really tell

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

I purchased my protection plan which includes all the purchases I’ve made at Best Buy, I enjoy the feeling I don’t have to worry about things breaking down.

Excellent. Makes it easy to repair or replace consumer electronics and especially appliances if they breakdown within 5 years.