Customer Ratings & Reviews

Definitely worth the initial cost, have had to use after screen went on last television

Overall a great service. Thank you to the two men who came and were helpful.

I have been very impressed with the geek squad coverage and have had to use it several times with previous purchases. I love the customer service behind this coverage as well!

I love the the service that geek squad offers. They are professional and experienced technical support team.

So far they seem to make sure you get your stuff back up and running

added to my new dishwasher in case of problems hoping i never have to use them

Fantastic service and easy to order when there is an issue with my products.

Worth having for high value items! We’ve had to use it before and service was great.

Always purchase the extended warranty for my major appliances no matter what especially we live in smaller cities where manufacture warranty doesn't provide that much protection.

Great addition to my TV. Great item highly recommend.

i haven't had to use this one yet but in the past we have and Geek Squad warranty a must in our home

We added 3yr warranty for our kitchenmaid range for peace of mind

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.

I have been trying to cancel this order since the first delivery date, via the website, my account and I have requested a call back. HELP!!!!!! What do I have to do to get this order canceled??????

Bought the add on geek squad for range and microware, I like the no questions asked warranty offered by Best Buy, much better solution than fighting with manufacturer over warranty exceptions, etc

As long as geek squad does the installation it is worth it. Some of my products were installed by Best Buy’s third party installers and needs improvement. Geek squad mounted the tv and did a good job.

I choose geek squad coverage because they have their own team of technicians. I had a small issue with the refrigerator I purchased at Best Buy and called geek squad. The issue was handled quickly and correctly. Much better than relying on LG.

Geek squad is great. We have always purchased geek squad protection for all electronics whether we use it or not. Doesn't make sense not to with the cost of everything going up.

i would highly recommend purchasing this, dishwashers go bad often and if you don't want to deal with the hassle of buying a new one or anything just buy this. 5 years is a long time

We bought the Geek squad service for our dishwasher, so far we have not had to use it, however we feel great knowing we have this in our back pocket should we have to use it in the future.