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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3677 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,677 reviews
  • Rated 5 out of 5 stars

    Having the protection plan is a plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having support in case anything happens to your product is always a plus. I recommend always having it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. That’s all I care about. I don’t have to worry about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the plan, coverage is great. The price is super reasonable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in case of issues. Best Buy is good at responding and taking care of your appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent stuff, very knowledgeable people, they help you to resolve any trouble with you products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks when u need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. This way you have a worry free use of your Apple devises. The Geeks are the BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty protection really helps give peace of mind when making a larger purchase like this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had too use it but I’m sure they would take care of me when the time comes !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a great way to protect purchases and appliances. Provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warranty and needed service for the first time Excellent all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say geek squad is an excellent service all my appliances/electronics have this service. It is just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Including this on my purchase provided such peace of mind. Thank you for offering it, BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had good luck with Geek Squad. Every time I have called them for any reason, they have always been very courteous and have solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my purchase. I’m glad I did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my purchase. I’m glad I did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so so quiet I have to look on the floor to see if the red light is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a pleasant experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any issues getting service through geek squad protection. They take care of me every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not have to use my extended warranty but it gives me peace of mind that I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to us at a reduced compensation cost for the issues we had With delivery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech member here - HORRID- do not do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely useless. nothing but the run around, I have been on hold for hours and no one can see any notes so I have to start over every time. Had a dishwasher replaced under this supposed "plan" on Feb 23. Its leaking internally so badly that it would have flooded my cabinets had I not had installed a dishwasher tray myself years ago (so any leaks come out the front of the dishwasher - highly recommended by the way) Now I am on the phone with these idits again. They could not find my order, and are telling me they have to send some out to see what the issue is, and cannot set up a return even though I am within 12 days of purchase. The website says I have to call instead, I HATE BEST BUY at this point. Someone said- it's brand new, so we can send someone out to redo the installation. ITS NOT LEAKING AT ANYTHING THE INSTALLLER CONNECTED. It's a defective unit that I WANT REPLACED. Now they are telling me since they already set up a return and this is a replacement, they cannot let me return a DEFECTIVE dishwasher that I bought less than 2 weeks ago. I will am going to dispute with my credit card.

    No, I would not recommend this to a friend