Customer Ratings & Reviews

Although I have not used this Geek Squad yet, but I have peace of mind knowing I am protected from costly repairs.

Beat buy warranty always great, always something great to buy when getting a device

Great product & Geek Squad Team installed very professionally & timely.

This give me tranquility to know that my appliances are protected for 5 years. Thank You

Always like the protection plans sold here. The coverage is good and easy to deal with.

Received product no hassle. Agents very helpful and do help.

I have not have the chance to use it yet. I hope I never have to.

We have had nothing but the best service from Geek Squad. They know how to take care of he issue or find out the answer.

I purchased a new dishwasher with a 5-Year Standard Geek Squad Protection plan. Two years later, our dishwasher started throwing an error code. A service technician arrived and ordered a couple of parts. Two weeks later was the earliest we could get the technician back to our home to replace the parts that came in a week. The technician replaced the first part, but it continued to throw an error code, so he replaced the second part, and it is still throwing an error code. He proceeds to order another part, and two more weeks later, he arrives, replaces the part that came in a week, and the dishwasher throws an error code. We are a month into troubleshooting, and the technician is ordering more parts to throw at it. I asked what the next step would be, and he informed me that he would replace a previously replaced part and then go from there. Now we are at the head-scratching phase, and I can't get someone to make the call to replace the defective dishwasher. Instead, they want to continue throwing parts at it delaying the inevitable at the cost of my time. The technician says he is not authorized to make the call to replace the device and can only continue changing parts. The Geek Squad representative I called confirmed this. Only a district manager can call for replacement, but we, as customers, are shielded from these managers. I am beginning to question the usefulness of this protection plan if it doesn't allow an avenue for replacing a defective device.

I haven't had to use this & hope I don't but good to know I can.

Just makes sense to make sure your product is covered under GSP. Used in the past and well worth the extra on big purchases.

Geek squad is always good for protection plans. Definitely better than square tarde.

From past experience, I have found it is extremely important to have extended warranty on an expensive major appliance.

Awesome 3 yr warranty to cover anything that could possibly happen to it so no worries about anything for 3yrs so very happy

Great to have must always purchase this for every electronic.

Love this combo wife is very happy about this product I highly recommend this

Happy I got this and reasonable price. Cheaper than most stores

Haven't needed to use the extended warranty plan but offers piece of mind knowing it's there

Haven't had to use yet. But glad I bought it just in case something was to go wrong

Geek Squad Protection is worth it. Can't beat it for convenience.