Customer Ratings & Reviews

Needed warranty service I could count on. This meets my needs

I have always relied on the extended warranty for a large purchase from Best Buy

Protection works great for me and my family product

I posted this review yesterday but added a title that says Geek Squad dies right by you. That’s kinda funny, if true, but you should know we purchased all our appliances from Best Buy because we can also elect to add Geek Squad!!

I will always recommend that people get this. There are a lot of ways to protect your investment and this is one of them. It is definitely frustrating that you may need this, but you will be more frustrated if you didn't purchase it when/if something goes wrong after the manufacturer's warranty expires.

Very fast courteous service would definitely order from best buy again

I purchased the extended Warranty. I thought it was very reasonably priced for the length of time covered. I hope I never have to use it but it's there if I need to. Glad I got it.

Time frame provided was fair, came in timely matter, only thing is I did not get the delivery time frame till that morning when it was supposed to give be day before. Purchasing online was hassle free which is the best part of buying from best buy!

It's nice to have a good piece of mind and if something does fail it will be taken care of with all the electronics in today's appliances it's a good call

Can’t beat this warranty, no hassle and very prompt. My SAMSUNG dishwasher was 5 yrs old and just stopped working. They actually gave me the full amount that I paid and I could pick out any brand and just pay the difference. They said it was to costly to fix the dishwasher

Must wait to see how much I like the guarantee. Nothing broke down so far. I'll know how the service is if I find a need to utilize it. Geek has not installed anything at my house for about 10 years. When they mounted a big-screen television, they did a good job, but that was a decade ago. Since then, I've purchased extended warranties on a couple of appliance items.

Great service, and prompt. Very friendly and cordial

Some think the extended warranty plans are expensive.........until they need to repair or replace an appliance WITHOUT the extended warranty... ;-) I never purchase a major appliance without getting the longest extended warranty plan as well. Peace of mind for years, and if any problems........bam, you're covered and taken care of, no questions asked!

5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. Got it for a refrigerator purchase - one less thing to worry about! A very good value even if I didn't get it on sale. Recommended :-)

They responded very quickly. And were proactively monitoring the status of my damaged item.

nice and quiet dishwasher. most of the sound is from the draining of the dishwasher. easy to install and operate. will be adding matching refrigerator stove and microwave soon.

Wow, this product is very nice. I love it. The space is fitting my kitchen.

We have not had any reason to use the warranty on our dishwasher as it is a top quality brand, however, the Geek Squad appears to be very responsive on other appliances. Major complaint is that it can take 2 weeks to get an appointment so if you’re in a hurry don’t hold your breath. Still better than no warranty!

Geek Squad warranty has never let me down and always vwwn prompt with service in the past and recently. They arrive on time and the warranty is awesome value.

the warranty by best buy is one of the best and most reasonably priced. but will only know service provided only once i use.