Customer Ratings & Reviews

This is a must have item because you may have a breakdown in recently purchased in a kitchen appliance in the first five years due to the length of life I have seen some of the newer ones, better to be safe than sorry.

performed as promised, no delays and prompt attention to request for service.!!! Extremely courteous and articulate Geek Squad Representative !!

Certain products these days just need a warranty - refrigerators and microwaves, modems and routers especially come to mind. Best Buy - Geek Squad has the best service, best people I've ever had the pleasure of working with. Their quality and care is top-notch.

Peace of mind should be everyone’s top priority. Geek Squad warranty are as good as they get.

What can I say. Geek squad always is awesome. This is one of the best purchases that I have ever made

It is so nice to have such backing as I am a senior and can afford the time or money to get somthing fixed at curent prices. I know I can depend on the Geek Squad to be there for my and my appliances that are necessay to keep me comfortable as I am aging

Good refrigerator but, the ice always gets stuck in the door.

This was a 5year warranty purchase, not a repair. Based on previous Geek Squad experience, we give it 5 stars.

We purchased an LG stove which was a tremendous piece of garbage. LG was 100% unwilling to make any concessions or try to make any repairs. The geek squad was incredibly helpful in getting the issue resolved. Best buy took responsibility where LG would not.

Comforting to know I've got protection for the first five years of the life of my range.

I always purchase the geek squad. They are very reliable and easy accessible

Glad I have it just wish it didn’t take so long for them to come out for an appointment over a week is a bit long to wait

I love the fridge but had a problem with it. I received great service and got a full exchange! So glad I used Best Buy!

They came and installed the dishwasher quickly and did a great job.

Have taken several computers in under this service agreement and have been very pleased with the turn around time by Best Buy and the results of their work under this service contract. They have been very helpful and very friendly when I talk with them about the issues concerned each time. I would reccomend this service to others.

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

All the features and ways to customize the interior to fit your needs! Dual ice makes etc. absolute dream! Looks high end with the black window on one of the doors.

Excellent warranty. Best buy has honored their warranty more then once for me.

This is one of the reasons i like to purchase at Best Buy

Good plan to have with each purchase. Good value. Well worth it.