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Customer reviews

Rating 4.5 out of 5 stars with 3649 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,649 reviews
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a warranty like these! Awesome customer service also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been a valuable resource for many years. Easy to talk to and never any issues, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Makes it easy to repair or replace consumer electronics and especially appliances if they breakdown within 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer when purchasing anything electronic. Good value and saves you the worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek squad protection on bigger purchases. Only used it once but definitely worth it and gives you a piece if mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ease of mind knowing that i have 3 years, if something happened to my oven, of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the Geek Squad Service agreement I purchased thankfully, but thankful for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should’ve just purchased the insurance directly through the manufacture of my product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful. Wouldnt buy anything without adding this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No place better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been amazing when I needed my refrigerator and dishwasher fixed. The customer service on the phone was great. The guy that came to fix it was very respectful and answered all my question. I recommend them to everyone and I'm slowly replacing all my appliances with best buy and geek squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the money invested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to protect my investment, in case anything happens after the manufacture warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of me rapidly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people they know what they're doing. They are always sending the right installers and uninstallers with high knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed when I had to return an appliance. I went to Best Buy. The geek squad asked me some questions, I answered and the asked would I like the same appliance or a different one. Taking out the extended warranty was the smartest thing I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave 5 yr warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the extended warranty but it was reasonable and I have it just in case something should go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer. They don’t really cover food replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my protection plan which includes all the purchases I’ve made at Best Buy, I enjoy the feeling I don’t have to worry about things breaking down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator started to malfunction after a year and a half. Geek Squad arranged for a quick and professional response that got the refrigerator back in running operation without any additional cost to me.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Warranty with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am normally a person that prefers sears warranties when it comes to my appliances because of their attention to detail. But this warranty was 1/3 the price and added to the terrific price of the product I could not pass it up. I have used geek squad on my electronic devices and was happy so I have to wait to see the progress on these items if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy geek squad extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy an out of the box product from Best Buy. I will always buy the geek squad extended warranty. Minimal cost.

    I would recommend this to a friend