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Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,650 reviews
  • Rated 5 out of 5 stars

    Informative and answered my questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice young man came to talk about Alexa / Echo. Also we were discussing whether I could use a sound system that past owners had left. If I had more questions, he said to call him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers connected my new wall oven to a junction box with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the extended plan because the last dishwasher did not last, was expensive and got a big run around trying to get it looked at. It was a different brand than this one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you very much for sharing your thoughts with us. Our Geek Squad Protection was designed to help out customers with their recent tech purchase, so it disappoints us to hear that you had some troubles recently. We’re glad to hear that in the end we were able to provide a resolution for you. If you have any questions or concerns, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of mind and reliable support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is very reliable and provides the ultimate peace of mind for any electronic investment. I would highly recommend insuring any purchase that are periodically used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought the 5 year protection. The over the range microwave cracked and Best Buy is replacing it for free. The microwave still works but a big piece of the microwave cracked and came off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is good to have Incase something goes wrong with one of your appliances. They will send someone out to repair it. I would recommend buying this as an extra backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our apartment came with a GE refrigerator. Having the LG model is the equivalent of taking off a tight shoe and learning how a good appliance functions - head over heels of the GE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as silent as quoted.I expected it to be little more quite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service plans are in necessity have to get in the habit of Colleen and getting a juice out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Geek Squad and it is worth the money to protect your investment. Prompt service has been my experience with this type warranty and it's a must to secure your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly.Explained everything really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks are AWESOME at the job they do. So far, the Geeks who have helped me are : Covid - 19 safe and appropriate, friendly, proficient, knowledgeable, easy to understand and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely buy protection plans from other stores, but I don't hesitate to purchase it from Best Buy. They have the best prices and the coverage is excellent. If you ever need to use it, it is very easy to process a claim and the service is performed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope not to use it, but glad to get it knowing that it covers my expensive dishwasher for just about any claim!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the peace of mind that if any problems with purchase occur it will be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind at ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have cause any thing can go wrong at any time! So for the next 5 years don’t have any thing to worry about!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it. This covers everything I own even the items I owned before buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection incase you ever need it. Last range (Whirlpool) we had the control board went out 2 months after the on year warranty went out and they wanted over $500.00 to replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't purchase without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my appliance is covered for 5 years. Needed to use it the 1st year. Microwave was still covered under the manufacturer warranty, however, the Geek Squad comes out to make the evaluation. They do all the paperwork which makes things so much more simple.

    I would recommend this to a friend