Customer Ratings & Reviews

Whenever I buy my appliances at Best Buy, I buy the insurance because that way I save money and time when my appliances break down so I don't worry about who is going to fix it for me or look to fix things for me.

Hope I never have to use it but very reasonably priced for peace of mind.

5 year protection plan is far less than regular larger chains I have used warranty plans in past outside of the manufacturer warranty Geek Squad is fast to respond never had a problem

In this day and age when appliances break easily, you must get the warranty! They are more affordable than ever and hassle free. We have had to use them several times over the past few years . It would be foolish not to get , because nothing lasts like it used to.

Geek squad always comes threw I love their customer service and the fact that they get to the bottom of the issue never has any problems with this service. And if they can’t fix it they replace it.

Must have. Learnt it the hard way. Any major purchase requires Geek Squad Protection just in case. Things happen.

Delivery was smooth process. I would recommend. Fast and easy

The stove works great and also I think that when I went to pick it up they drop it because it was pended

Loving the new fridge, very spacious and a sleek look that matches my kitchen

Cuando compro enseres de alto costo es recomendable aquirir el servicio de geek squad, ya que te garantizan un excelente servicio y atención hacia el producto adquirido.

The agents are great and always helpful. I would not be able to fix my computer without them so way better deal than taking your computer to some repair shop all the time.

We have had this Geek protection for about a year and a half and used it just once so far.They sent someone out to check it out in a reasonable time and was a quick fix.

I recommend the geek squad as they are on time & provide great service, in fact their additional insight or recommendations during the install has helped us keep the appliances running longer

Bought in case needed, so far haven’t needed to use it.

Bought in case needed, so far haven’t needed to use it.

Geek squad protection has always been reliable and will continue to use on every major purchase from best buy

Best purchase you can get is the Geek Squad. They will assist you with any issues and willing to solve any problems. Great purchase to have for all home and computer items.

The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.

The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

Everything was perfect! Great TV! Can’t complain about a thing!