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Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,650 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was 2 men who were both professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy a major appliance workout this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a major appliance without the extended warranty. My last dishwasher had over 6 service calls. Hopefully geek squad is as good as the one I had with NFM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can sleep secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Geek Squad we can always be sure that we would be cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it on something this expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the piece of mind spending this much money and i dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product. I met my expectations and i will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed ourselves but the pricing for protection on our dishwasher was very fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always acquire this warrantee. When i request service, they always serve as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty is unsurpassed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I've needed to take advantage of the Geek Squad warranty. Fully satisfied each time. I just purchased $2,000.00 worth of appliances from Best Buy INSTEAD of Lowe's or Home Depot specifically for their excellent warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made certain we were happy with our product. They noticed the dent on the second dishwasher and promptly took it back so we could get another. They were very friendly and courteous as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    How do you rate something you hope not to use?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for a pricey microwave we got. The microwave is still functioning, so I haven't used this plan. On the one hand, I suppose I hope never to use it at all, in which case it would have been totally overpriced for me. On the other hand, maybe the microwave will go on the fritz in less than 5 years (like the previous one I had did) and I'll get a new replacement before this expires. If that happens, this will be a wise investment indeed. It's just another form of insurance and like any insurance, you hate to pay for it but are glad you have it when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente. Highly recommend. I would buy it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente. Highly recommend. I would buy it again. Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator has alot of space much more than my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue already with the microwave door peeling. We are glad to have the coverage as they replaced the door at no additional charge.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I'm sorry to hear that you ran into an issue so soon but glad that we could get you up and running quickly. If you have anything else you need assistance with, please let us know!

  • Rated 5 out of 5 stars

    This is a great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. The kids love the crushed ice. We love the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything from best buy without their protection plans, makes everything so easy to deal with in the event that you are past the manufacturer's warranty....and trust me, it happens on the devices you least expect it to happen lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them so far. I did buy the extra warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Value of the product received and excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t be without a service plan when you buy big products or appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung IceBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I can't THANK! MY CHILDREN ENOUGH, FOR OUR HOME WARMING GIFT, TO MY HUSBAND & I.....It's good to have this protection, towards the purchase peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Most Used Appliance in The House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend over a $1000 on a dishwasher, one of the most used appliances in your house. I wanted some extra piece of mind to cover the parts and electronics.

    I would recommend this to a friend