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Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,650 reviews
  • Rated 5 out of 5 stars

    Geek Squad Plans pay in the short or long run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced service plan that extends far beyond manufacturer warranty. Having ice & water on the door alone is a great reason to buy the Geek Squad Plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my stove and over the range microwave. They were professional, clean and very polite. During our Covid times I was most impressed with the protections they took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. Have used it on refrigerator and washing machine. It has more than paid for itself. Easy to schedule.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Warranty for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact your microwave comes with warranty is AMAZING! This is why I love Best Buy you get your money’s worth and the guys were super nice who came to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad coverage. It is the best coverage for the price and bring peace of mind to any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and customer service. Always there when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Go To for home IT and appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved on new installations by being a part of Geek Squad. Excellent backup when we have questions or when something doesn't seem to work. Better than Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if u need to have service work done . Worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-year protection living its promise. Didn’t use it but safe to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the sale price of the dishwasher it was a no brainier to pick this up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never buy any large electronics from Best Buy without the plan. On the rare occasions I’ve had to exercise the plan, I’ve had nothing but a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection on all of my purchases that are expensive would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were very friendly and professional. They paid close attention to detail in unpacking and setting up the fridge and asked if we had any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but Its better to have it and not need it then need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get 5 year protection on appliances at Best Buy. We found that most of our appliances break down, if at all, around the 5 year mark. This is why we prefer the 5 year protection over the 3 year protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have, reliable, easy and piece of mind for purchases!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother l… they always find a way to get you meaning you would pay and keep paying to use the paid services

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I take comfort in knowing I have coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use my warranty but I purchased it just in case if something occur I would have that protection. If something should happen it gives great comfort to know it covered.

    I would recommend this to a friend