Customer Ratings & Reviews

Very happy to have this service contract for 5 years

The protection plans are worthy and the technician are really well prepared.

You better buy it because the new dishwashers are not well designed. the Kenmore that lasted 20 years had better features and higher quality. I am hoping this one will last through the warranty period. The Kitchen Aid /Whirpool service man said a service call is $300. the water level sensor is hard to get to to. It is under the machine. Most are in the tank and can be easily cleaned.

Best deal ever, no regrets. I had to use twice, save me a lot of money. They were so fast. I recommend.

things have engineered to fail nowadays due to corporate greed not buying the proaction plan on a major purchase in the past has been regretted I have a snow blower that breaks every year and unfortunately I did not get the plan so I'm stuck shoveling when I cant get it running

I love the Geek Squad protection plan I always get them however they shouldn’t warranty a refrigerator if they won’t replace it because an ice maker is considered an accessory. If it’s not working properly and can’t be fixed it needs to be replaced. Luckily my unit had other issues eventually but seriously they “repaired” the ice maker 10 times, at what point does that make sense?

Worth every penny, has saved me thanks to terrible Samsung appliances. Customer service is great and they get it done, sometimes they take a bit to schedule a repair but still worth it.

Had this on the old dishwasher - was able to get the money spent toward a new dishwasher - easily handled, pleasantly surprised. Purchased new agreement with new dishwasher - proved valuable!

All my appliances and electronics are always covered by geek squad protection! Ive never had an issue with technicians they always do a very good job and are very professional.

Excellent service for a protection plan they take care of the products they sell better than the manufacture in most cases

New refrigerator ..extended warranty is a must for most new appliances. We have had lightning strikes that take out appliances …whether they are cord protected or not. Just wanted to make sure we are covered. Price was reasonable.

This service is great. The crew comes out right away if there’s problems. They’re easy to talk to and are very responsive no matter what the issue.

I hope I done need to use my warranty but I have piece of mind knowing that if something goes wrong, The Geek Squad will come and fix it!

I cannot really review this well as I have not yet used their services. I am sure they will provide good service if I need it

Best Buy Geek Squad Service is always recommended for all electronics products, Appliances , Computer products. When you are purchasing a product there is no force to buy Geek Squad Service and by chance if you need to use Geek Squad Service Warranty, there is no hassle , Best Buy will do the needful regarding repair or replacement of product.

Protection works great for me and my family product

Had 5 year geek squad on an LG electric oven. After 3 years control panel went and door would not lock properly. Cost to repair was too high so we received a gift card the the price of the original oven which was great.

Needed warranty service I could count on. This meets my needs

Bought this because I had this before and paid for itself 10 times over. My refrigerator had issues and they had to keep coming back and replacing parts. Thank goodness I had the extended warranty.

Dont but an appliance without it. Its far cheaper than paying someone to fix it.