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Customer reviews

Rating 4.5 out of 5 stars with 3645 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,645 reviews
  • Rated 5 out of 5 stars

    Geek Squad was quick and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS Team was very kind, courteous and professional. They went over the instructions on how to operate our refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused my two appliances with the same brand nam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operator did not give me the correct information the first time I called, it was difficult for them to understand what I needed and they kept getting confuse with my two appliances that have the same brand name.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have the insurance, have not had to use it which is a good thing but feel better knowing I have protection,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind --Hope I never have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to utilize my warranty yet, but glad I purchased it to go with my expensive new dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large purchase without fear of failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value for the money here, there's not a better plan out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great and have come out when I had issues with my refrigerator. They work clean and get the job done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent great installed quickly and answered all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the peace of mind with the 3 year warranty from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good seevice at an excellent price. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection I hope I will never need. You never know when large purchases will misbehave, so for my new stove, I purchased this protection as a mitigator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad warranty. Never had an issue claiming for service. Highly recommended for peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dishwasher warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cover new dishwasher. Hope its one of those things you never have to find out how good it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service provides peace of mind to protect my investment in the appliances I buy for an affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stood by their service from an external group. When no repair couldn’t be completed, Best Buy stepped in to make sure I was completely satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    COVID issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this was delivered during COVID, Geek Squad was unable to deliver and install. I had to find a contractor to do the work unfortunately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty refrigerator installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far nothing has gone wrong with the refrigerator and a yr is not up yet. Glad I have warranty for 5 yes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but knowing I have this available to me just in case I need it in the future it’s priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty thru the Geek Squad. It has saved my lots of money on repairs and even replacements. Geek Squad always provides fast and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but it's a good deal for this expensive stove I got cheap on clearance for when manufacture warranty would end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pice of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope we dont need to use this protection, but if we do, they pretty much well compensating with a replacement.

    I would recommend this to a friend