Customer Ratings & Reviews

Having a Smart phone hasn't made me smarter. But the Geek Squad protection plan, definitely makes me comfortable-knowing they're always willing to help me. And they do it quickly, with kindness and expertise!

This is my tech backup! I’ve got 20+ years in IT but things keep changing. When my ability or my husband’s user actions exceed my limit, I am off to TotalTech support. Group at Tuttle Crossing are amazing! Save me beaucoup bucks.

Wow, this product is very nice. I love it. The space is fitting my kitchen.

It's nice to have a good piece of mind and if something does fail it will be taken care of with all the electronics in today's appliances it's a good call

They responded very quickly. And were proactively monitoring the status of my damaged item.

I purchased the extended Warranty. I thought it was very reasonably priced for the length of time covered. I hope I never have to use it but it's there if I need to. Glad I got it.

Sadly, we've had to return two refrigerators within a couple of years "before" the warranty expired. Hence, we bought the extended warranty (thank God) and everything was handled as efficiently as possible. Geek Squad did a reasonably good job of handling things. No way would we ever purchase a large ticket item without the extended warranty.

I posted this review yesterday but added a title that says Geek Squad dies right by you. That’s kinda funny, if true, but you should know we purchased all our appliances from Best Buy because we can also elect to add Geek Squad!!

I will never purchase a major appliance or electronics from Best Buy without Geek Squad Protection! After our television had pixel issues, we contacted the Geek Squad and thanks to the Protection plan, they came to our house and replaced all but the frame of our TV. When we purchased a new gas range, we had no reservation about purchasing the Protection.

haven't had to use this yet, and hoping i won't, but i have heard good things...

Have not needed them yet. But I am glad we bought some protection.

Best Warranty I am guessing. All covered. Geek Squad is great

Time frame provided was fair, came in timely matter, only thing is I did not get the delivery time frame till that morning when it was supposed to give be day before. Purchasing online was hassle free which is the best part of buying from best buy!

I will always recommend that people get this. There are a lot of ways to protect your investment and this is one of them. It is definitely frustrating that you may need this, but you will be more frustrated if you didn't purchase it when/if something goes wrong after the manufacturer's warranty expires.

the warranty by best buy is one of the best and most reasonably priced. but will only know service provided only once i use.

nice and quiet dishwasher. most of the sound is from the draining of the dishwasher. easy to install and operate. will be adding matching refrigerator stove and microwave soon.

Haven’t needed to use it, but glad it’s there as an option

Geek Squad warranty has never let me down and always vwwn prompt with service in the past and recently. They arrive on time and the warranty is awesome value.

Can’t beat this warranty, no hassle and very prompt. My SAMSUNG dishwasher was 5 yrs old and just stopped working. They actually gave me the full amount that I paid and I could pick out any brand and just pay the difference. They said it was to costly to fix the dishwasher

Must wait to see how much I like the guarantee. Nothing broke down so far. I'll know how the service is if I find a need to utilize it. Geek has not installed anything at my house for about 10 years. When they mounted a big-screen television, they did a good job, but that was a decade ago. Since then, I've purchased extended warranties on a couple of appliance items.