Customer Ratings & Reviews

I had to call out geek squad several times for a stove bought at best buy. The problem I had with stove was a defect in the product and not the fault of best buy but every agent I spoke with and every repair man that I had were friendly and knowledgeable. They worked fast each time to repair my stove.

Definitely recommended when you spend good money on modern appliances with so many features that can fail. I am a believer when a high end German appliance stopped working and Geek Squad took care of the repair completely. Since then I always get their protection when the product is over $1,000.

Has to use this right away. The response was very quick. Although they wanted to just push a replacement rather than try to fix the appliance. My requesting them to look into fixing it was the best decision since it took 4 months and lots of help from the store to get this finally delivered.

both guys were great with my install. came in, evaluated what needed to be done and before we knew dishwasher was installed.

I have ease of mind knowing that i have 3 years, if something happened to my oven, of protection.

I added protection to my microwave a couple days later and customer service was able to help me add it right away very quickly

This protection works well, when I find the best location that wants to fix my items, rather then trying to always sell me a new product

Got it to protect my investment, in case anything happens after the manufacture warranty.

We purchased this 5 year Geek Squad protection for our new refrigerator. The refrigerator was quite expensive so we certainly don’t want to have to replace it for a long time. With all of its electronics we just decided to be on the safe side with an extended warranty. Thankfully we haven’t had to use it!

The squad installed my dishwasher quickly and properly and were friendly.

This is a must have item because you may have a breakdown in recently purchased in a kitchen appliance in the first five years due to the length of life I have seen some of the newer ones, better to be safe than sorry.

It’s really up to you if you want to purchase this item. But my self I would say get it. Only takes one time for something to go wrong with your purchase. And wow you will be out a lot of money paying to get it fixed

The Geek Squad has been a valuable resource for many years. Easy to talk to and never any issues, thanks!

best buy waranty is very reasonably priced. will know service if i ever use it

For large appliances we've had great success using best buy for our warranty. We just had a dryer have a problem and they came out and made the process so easy. They ordered parts and had them shipped to us so they were there when the service technician arrived. We also needed parts for our dishwasher that broke and we were able to get them ordered under warranty no problem.

Havent had to use the Geek Squad Service agreement I purchased thankfully, but thankful for peace of mind.

The representative from the geek squad was excellent.

I purchased a Washer & Dryer from Best Buy for the Warranty Support From the Geek Squad.. Well Worth It! Good Job..

I really got a good usage out if this ind right here !!!

have not had to use this for the fridge i purcahsed yet, but have for other appliances. ease of setting appt and scheduling has always been easy. companies are always helpful and complete the job in a single visit.